Summary
Overview
Work History
Education
Skills
Timeline
Generic

Virginia Hinojosa

San Antonio,TX

Summary

Experienced customer service representative with over 30 years of experience in customer satisfaction. Excellent reputation for resolving problems and improving customer satisfaction. I have worked in insurance, investment, banking, and survivor relations units. I am motivated to learn, grow and excel in being part of team that provides excellent customer service.

Overview

30
30
years of professional experience

Work History

Disabled

N/A
San Antonio, Texas
06.2013 - Current

I became disabled in 2013 and I have been working closely with my doctors, my counselor and my psychiatrist, to implement and maintain a treatment plan to manage my existing conditions and disabilities.


Financial Advisor III

USAA Investment And Management Company
San Antonio, Texas
02.2000 - 06.2013
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on each clients' individual needs.
  • Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
  • Assisted clients with preparing financial plans, conducting investment research and completing trades and transactions to assess and meet financial goals.
  • Worked with clients to support understanding of rationale and details of financial strategies.

Education

Associate of Arts - Liberal Arts And General Studies

The University of Texas At Brownsville And Texas Southmost College
Brownsville, TX

High School Diploma -

James Pace High School
Brownsville, TX

No Degree - Additional Courses Toward Business Management

The University of Texas At Brownsville And Texas Southmost College
Brownsville, TX

Skills

  • Elderly and Disabled Assistance
  • Flexible and Adaptable
  • Customer Service
  • Self-motivated professional
  • Microsoft Office
  • Conflict Resolution
  • Excellent work ethic
  • Call Center Experience

Timeline

Disabled

N/A
06.2013 - Current

Financial Advisor III

USAA Investment And Management Company
02.2000 - 06.2013

Associate of Arts - Liberal Arts And General Studies

The University of Texas At Brownsville And Texas Southmost College

High School Diploma -

James Pace High School

No Degree - Additional Courses Toward Business Management

The University of Texas At Brownsville And Texas Southmost College
Virginia Hinojosa