Virginia Hooker
Boynton Beach,FL
Summary
Dynamic bartender with 20 years of customer service experience. Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
Bartender
Rhum Shak
Lake Worth, FL
05.2018 - 03.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender/Bar Manager
Suri Tapas Bar
Lake Worth, FL
01.2017 - 04.2020
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Designed cocktail menus and handle menu changes in POS.
Bartender/Server
Jacks Grumpy Grouper
Lantana, FL
01.2014 - 12.2016
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server/Barback/Hostess
Old Key Lime House
Lantana, FL
12.2010 - 11.2014
- Cultivated warm relationships with regular customers.
- Moved my way up through years of hard work
- Became an excellent high volume sever for the busy bar side of the restaurant.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Arts - N/a
Palm Beach State College
High School Diploma -
Royal Palm Beach High School
Royal Palm Beach, FL05-2009
Skills
- Strong multitasking
- Highly reliable
- Team player attitude
- Outgoing personality
- 20 years in customer service
- Eager to learn new things
Timeline
Bartender
Rhum Shak
05.2018 - 03.2025
Bartender/Bar Manager
Suri Tapas Bar
01.2017 - 04.2020
Bartender/Server
Jacks Grumpy Grouper
01.2014 - 12.2016
Server/Barback/Hostess
Old Key Lime House
12.2010 - 11.2014
Associate of Arts - N/a
Palm Beach State College
High School Diploma -
Royal Palm Beach High School