Virginia Martin
Lauderhill,FL
Summary
- Quality-focused and efficient with strong mentoring and critical thinking skills. Upbeat cashier with unmatched multi-tasking skills. Committed to safe food handling, attractive plating and exceptional customer service.
- Focused Cashier Assistant lends can-do demeanor to support front-end checkout experience. Particular focus on keeping shopping area, cashier stations, carts and baskets sanitized for each use.
- Dedicated approach to helping resolve customer inquiries and support product location, purchase and transport. Detailed understanding of practices to keep store smoothly operating.
- Reliable employee seeking cashier position. Offering excellent communication and good judgment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service
HMS HOST AIRPORT
07.2022 - 02.2024
- I TRULY LOVED MY JOB, I had to resign due to medical issue,now healed and ready to work
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Home Health Aide (HHA)
Home Helpers Home Care
03.2021 - 01.2022
- BATHING, FEEDING, MEDS,CLEANING, FULL CAREGIVING
- Ensured compliance with all state and federal regulations through diligent documentation and thorough audits of home health services.
- Educated family members on best practices for home care, empowering them to support the ongoing health of their loved ones.
- Conducted home visits to provide individualized health assessments, guidance, and support for families in need.
- Worked with homeless, diverse and low-income populations to assist in coping with mental health, substance abuse and recovery issues.
Professional House Cleaner
first class cleaning of fla
04.2020 - 02.2021
- Customer service, house cleaner
- Enhanced client satisfaction by providing thorough and meticulous cleaning services catered to individual needs.
- Supported clients during life transitions by organizing belongings and decluttering spaces for increased functionality.
- Demonstrated punctuality and reliability by consistently arriving on time for scheduled appointments, instilling trust and confidence in clients.
Associate/Cashier
Walmart
10.2018 - 07.2020
- CUSTOMER SERVICE, CASH HANDLING, CASHIER - Customer Service
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Education
Some College (No Degree) - Medical Assisting
FL CAREER COLLEGE - WPB
West Palm Beach, FLSkills
- CUSTOMER SERVICE (25 years)
- Cash handling
- Caregiving
- Alzheimer's Care
- Dementia Care
- POS
- Food Preparation
- Memory Care
- HIPAA
- Personal Assistant Experience
Certification
- CPR Certification
- AED Certification
- BLS Certification
- Food Handler Certification
Assessments
Nursing assistant skills, Proficient, 04/01/22, Providing nursing aid to patients using knowledge of relevant equipment and procedures
Timeline
Customer Service
HMS HOST AIRPORT
07.2022 - 02.2024
Home Health Aide (HHA)
Home Helpers Home Care
03.2021 - 01.2022
Professional House Cleaner
first class cleaning of fla
04.2020 - 02.2021
Associate/Cashier
Walmart
10.2018 - 07.2020
Some College (No Degree) - Medical Assisting
FL CAREER COLLEGE - WPB
- CPR Certification
- AED Certification
- BLS Certification
- Food Handler Certification
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