My interest is to own my own air bed a and breakfast
Virginia Mason
Chicago,IL
Summary
Versatile and compassionate professional with experience in clerical support, housekeeping, and home health care. Excelled in maintaining records and providing exceptional customer service at Community Assistance Programs. Demonstrated ability to work under pressure, achieving high levels of patient satisfaction and cleanliness. Skilled in collaboration and meeting planning, enhancing team efficiency and patient care quality.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Clerk Teacher Food Service Worker
Community Assistance Programs / CAPS
08.2021 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Housekeeper
Aramark
08.2013 - 08.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and vacuuming floors, , and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Home Health Aide
GAREDA Home Care Services
05.2015 - 03.2017
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Education
Massage Therapy
Chicago School Of Massage Therapy
17 N. State St. Chicago, IL 6060209-1998
High School Diploma -
Hyde Park Career Academy
6220 S. StonyI Sland Chicago, Il 6063706-1980
Skills
- Maintaining records
- Telephone reception
- Filing systems
- Meeting planning
Certification
- Home Health Aide (HHA) Certification
- [State] Driver's License
- ServSafe Food Handler's Certification
- First Aid Certification
CERTIFICATE OF ACHIEVEMENT, CERTICATE OF COMPLETION, OUTSTANDING SCSEP PARTICIPANT,
Certificate Of Achievement- Successfully completed the required Courses of Job readiness Skills for Employment.
Certificate Of Completion - Completed the following distance learning course for Home Care.
Outstanding SCSEP Participant- In recognition of my perseverance and commitment to pursing the training necessary to attain my goal o full-time employment.
Interests
Timeline
Office Clerk Teacher Food Service Worker
Community Assistance Programs / CAPS
08.2021 - Current
Home Health Aide
GAREDA Home Care Services
05.2015 - 03.2017
Housekeeper
Aramark
08.2013 - 08.2021
- Home Health Aide (HHA) Certification
- [State] Driver's License
- ServSafe Food Handler's Certification
- First Aid Certification
Massage Therapy
Chicago School Of Massage Therapy
High School Diploma -
Hyde Park Career Academy
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