Ray Balongag
Sycamore,IL
Summary
Young, ambitious, and reliable professional with experience in customer service and team-based environments. Strong communication and organizational skills, with the ability to adapt quickly, and have well-rounded problem solving skills. Able to input data entry and use data spreadsheets (Microsoft Excel, Google Sheets).
Currently a full-time student pursuing a degree in Accounting and interested in gaining experience in business, finance, or customer-focused roles.
Overview
5
5
years of professional experience
2
2
Certification
Work History
Food Service Worker
Oak Crest Retirement Center
2023.07 - Current
- Prepared and served balanced meals in accordance with dietary guidelines for residents.
- Maintained cleanliness and organization of kitchen and dining areas to ensure compliance with health standards.
- Assisted with inventory management, tracking supplies, and placing orders as needed.
- Collaborated with kitchen staff to streamline food preparation processes, enhancing efficiency.
- Monitored resident feedback to improve meal quality and dining experiences consistently.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Developed and maintained positive relationships with customers to enhance service.
- Learned other teammates' work tasks to train as backup.
Office Clerk
JMI Sales
2021.07 - 2022.07
- Assisted in preparing reports, enhancing clarity of data presentation.
- Coordinated scheduling for team meetings and client appointments effectively.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Education
Associate of Science - General Education
Kishwaukee College
Malta, IL2026-05
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Data entry
- Data management
- Verbal communication
- Maintaining records
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 4 staff members.
- Resolved product issue through consumer testing.
- Achieved a clean and smooth workflow through effectively multitasking
- Managed inventory and office budgeting for supplies for busy office of 6 employees.
Certification
- Certified Food Service, Oak Crest Retirement Center - 3 Years
- Food Handler Certification Training
- Office Clerk, JMI Sales Group - 1 Year
- Record Management
Languages
Spanish
Limited Working
English
Full Professional
Tagalog
Limited Working
Timeline
Food Service Worker
Oak Crest Retirement Center
2023.07 - Current
Office Clerk
JMI Sales
2021.07 - 2022.07
Associate of Science - General Education
Kishwaukee College