Virginia Navarro
Cheyenne
Summary
Results-driven Business Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational improvement. Excel at communication, problem-solving, and adaptability, ensuring seamless management and business growth.
Overview
18
18
years of professional experience
Work History
Tech 1
Linx
Cheyenne
06.2025 - Current
- Low voltage cabling, network installing, and maintenance
- Installing, terminating, and testing cabling systems
- Ensuring proper documentation of installations
- Building and maintaining distribution frames including racks, patch panels, and wire management
- Performing cable pulling, fireproofing, and suspension
- Following safety regulations and attention to detail
Custodian
Alf’s Pub
Cheyenne
05.2012 - Current
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Sweeping, mopping, cleaning bathrooms, and other common areas; emptying trash cans and disposing of waste appropriately.
Site Manager
Wyoming Downs
Cheyenne
01.2024 - 05.2025
- Interview, hire, onboard, oversee staff, measure performance, conduct investigations, discipline, terminate employment, and schedule staff
- Oversee and verify completion of staff training and development
- Lead the execution of promotions and projects
- Oversee all counts, mastersafe sheets, and deposits
- Walk the gaming area looking for opportunities to interact with customers and employees
- Work with vendors for orders and deliveries
- Communicate how terminals play and operate, Club benefits, internal promotions, and site amenities
- Address customer and employee concerns and complaints
- Monitor site to identify and report regulatory and safety compliance risks
- Use of Microsoft, Word, Excel, Outlook, and player tracking
- Ensure efficiency of the HHR Terminals and related gaming equipment
- Troubleshoot minor repairs with wagering terminals and player tracking system
- Work with employees to develop and grow their skills for future promotional opportunities
- Ensure compliance with all applicable gaming laws and company policies, procedures, Title 31, and federal regulations
- Providing high levels of customer service
Manager
American Legion Post 6 Bingo
Cheyenne
05.2007 - 12.2023
- Established and enforced clear goals to keep employees working collaboratively
- Prepared cash drawers daily
- Balancing out employee drawers nightly
- Work any position as needed (call bingo, sell paper, cashier, sell pulltabs)
- Schedule employee work schedules weekly
- Work with vendors for orders and deliveries
- Put paperpacks together to ensure fully stocked merchandise for sale
- Work and resolve problems with customers with issues and complaints
Education
Diploma -
East High School
Cheyenne, Wyoming01.1998
Skills
- Microsoft Office, Excel, Outlook, Communication, 20 years of Customer Service, Money Management, Employee Task and Organization, Scheduling, Detail Oriented, Teambuilding, Point of Sale systems, Leadership, Management, Positive Attitude, Adaptable, Flexible, Quality Assurance, Training, Delegating, Bartending, 20 years of Cleaning experience, Osha 10, Ladder Certification, Confined Space, Fall Protection
Timeline
Tech 1
Linx
06.2025 - Current
Site Manager
Wyoming Downs
01.2024 - 05.2025
Custodian
Alf’s Pub
05.2012 - Current
Manager
American Legion Post 6 Bingo
05.2007 - 12.2023
Diploma -
East High School
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