Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
Manager

Virginia Phelps

Long Beach,CA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

11
11
years of professional experience

Work History

Manager

Pupuseria Comalapa
09.2017 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

Teller

Bank Of America
03.2012 - 03.2017
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Assisted with training of new tellers on policies and procedures.

Education

Bachelor of Arts - Child Development

Cal State University of Dominguez Hills
2024

Skills

  • Timelines and Milestones
  • Supplier Relations
  • Administration and Reporting
  • Income and Expense Management
  • Employee Training
  • Coaching and Mentoring
  • Overseeing Employees

Languages

Spanish
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Manager

Pupuseria Comalapa
09.2017 - Current

Teller

Bank Of America
03.2012 - 03.2017

Bachelor of Arts - Child Development

Cal State University of Dominguez Hills
Virginia Phelps