Dedicated professional with a strong background in military personnel support and administrative operations. Proven ability to streamline documentation and enhance customer satisfaction through bilingual communication and effective project management.
Overview
3
3
years of professional experience
Work History
GENERAL CLERK III
U.S Army Recruiting Company
12.2023 - Current
A General Clerk III in military personnel support performs a variety of administrative and clerical duties, focusing on records management, documentation, and coordination support military operations and personnel.
Key responsibilities include processing supply documentation, managing physical and electronic files, coordinating meetings, handling correspondence, and ensuring compliance with regulations for military equipment or personnel records.
GLIII are required the active secret security clearance and the ability to pass a government investigation.
General Clerk III is expected to provide customers service in a full range of Active Duty Army Military, Reserve Duty Military Duty and DOD Civilian Personnel Support activities.
Provides general Assistance to Captain and 1SG of the Army Military Recruiting Company.
Human Resources trained in IPPSA: Integrated Personal Register and Army Pay System. The Army online human resources system that combines personal pay and talent management.
Proficient in DTMS: Digital Training Management System (DTMS) an army solders training network that records solders training records.
Process Army Military In-Processing and Out - Processing procedures for incoming/outgoing soldiers to the unit sent welcome/exit packet, reviewed packets, coordinated with S1 Battalion (HR) to finish final phase.
Trained in Defense Travel Management Platform a system to coordinate travel for the captain and executive team to travel, GTCC travel charge.
Travel Claims or Transportation with Trax X training platform.
HIPPA Certified for soldier medical documentation.
Trained in DOD Anti - terrorism training/ cyber security training.
Support team follow up with soldier documentation ensuring unit soldiers complete for training requirements.
Document file set up files, records changes, recording data.
Upload to required channels on Teams.
Manage inventory of supplies maintain supplies for office, assist unit with specific office supply request and verify office supply request with receipts combined with DD forms (supply forms).
Knowledgeable in various DD forms for unit documentation.
Knowledgeable in solder readiness platforms.
Documented with excel and army coding.
Communicated with SGT of required solder readiness for SM.
Sent roaster of unit Solders to S1 Team (HR)
Relationship Building /Costumer Focus
Event Planning/Project Management/ Team management
Data Entry/ Documentation and Reporting
Bilingual English and Spanish
Engineering and Housekeeping Administrative Assistant
Westgate Hotel
03.2023 - 12.2023
Provide administrative support to the operations team answering phones, responding to emails, organizing and maintain office files and emails.
Assist with project scheduling, tracking project process.
Main point of contact for calling vendors and meeting with vendors.
Ordered necessary supplies for projects and through inner company vendor Birch Street.
Confirmed Work Orders were completed by assigned employees.
Diagnosed work required and number of hours needed to complete projects.
Organized schedule for 60 plus employees.
Adjusted schedule, missed punched and time off hours through Kronos software.
Diagnosed work needed to maintain hotel looking up to 4 star standards.
Developed pamphlets and multiple data numerous data speed sheets for the operation department.
Educated employees on safety guidelines and safety practice for labor.
Educated employees on proper PPE gear to work safely.
Took part in the Safety Committee team.
Took part in leadership meetings to execute the vision desired for the project at hand by senior leadership team, and delivered the vision to operation team.
Took part in educating lower management on how to read hotel events calendar.
Took part in company celebrations to make hotel events come together.
OPERATIONS ASSISTANT
SDGE
07.2022 - 02.2023
Provide front desk coverage for opening and closing duties.
Opening multiple conference rooms and classrooms.
Scheduling and managing multiple conference rooms with Outlook Calendar.
Ordering catering for meeting and different events/setting up catering.
Imputing employee DMV information with SAP Software.
Imputing employee per diems and reimbursement with SAP Software.
Issue facilities tickets as needed with Power Up site.
Issue IT tickets and deliver information about asset repair.
Assist with incoming and outgoing mail.
Daily communication with security to inform about vendors and multiple people requiring access to buildings.
Greet clients, vendors and employees and maintain an accurate log of all incoming and outgoing visitors.
Great and direct personal to different parts of the campus.
Serve as the main point of contact for facilities and related vendors.
Order office supplies and coffee/kitchen supplies.
General office organization.
Skills
Relationship Building
Customer Focus
Event Planning
Project Management
Team Management
Data Entry
Documentation and Reporting
Bilingual English and Spanish
Timeline
GENERAL CLERK III
U.S Army Recruiting Company
12.2023 - Current
Engineering and Housekeeping Administrative Assistant