Virginia Sanchez-Duarte
Alamogordo
Summary
Dynamic Medical Assistant with extensive experience at Christus Southern New Mexico, excelling in patient care and effective communication. Proven ability in specimen collection and maintaining HIPAA compliance, ensuring confidentiality and safety. Recognized for attention to detail and a commitment to enhancing patient experiences through exceptional customer service and teamwork.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Christus Southern New Mexico
Alamogordo
05.2022 - Current
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Administered injections, medications and treatments as directed by the physician.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Responded to patient callbacks and phone-in prescription refill requests.
- Contacted pharmacies to submit and refill patients' prescriptions.
Laboratory Phlebotomist
Christus Southern New Mexico
Alamogordo
04.2020 - 05.2022
- Verified patient information prior to specimen collection including name, date of birth, address.
- Reviewed test orders from physicians or other authorized practitioners for accuracy prior to drawing blood samples.
- Prepared supplies needed for specimen collection including tourniquets, gauze pads, alcohol swabs.
- Inspected equipment used in phlebotomy procedures before each use and reported any problems or malfunctions immediately.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Collected specimens for special testing such as drug screens, paternity tests.
- Maintained accurate records of all specimen collection, labeling and transport procedures.
- Followed infection control guidelines when handling biohazardous materials such as needles, tubes.
- Maintained fully-stocked phlebotomy cart, carrier and station.
Housekeeper
Christus Southern New Mexico
Alamogordo
01.2019 - 04.2020
- Kept inventory of cleaning supplies needed for restocking shelves.
- Adhered to all hospital policies regarding security protocol for staff members.
- Complied with all health regulations concerning sanitation and cleanliness.
- Cleaned bathrooms, including toilets, sinks, showers, and walls and emptied trashcans.
- Sanitized surfaces using chemical cleaners to prevent spread of germs.
Education
High School Diploma -
Continental Academy
Miramar, FL05-2010
Skills
- Attention to detail
- Customer service
- Confidentiality practices
- Electronic health records
- Effective communication
- Infection control
- Medication administration
- Patient care
- Specimen collection
- Team collaboration
- HIPAA compliance
- Restocking lab supplies
- Vital signs and examinations
- Venipuncture techniques
Timeline
Medical Assistant
Christus Southern New Mexico
05.2022 - Current
Laboratory Phlebotomist
Christus Southern New Mexico
04.2020 - 05.2022
Housekeeper
Christus Southern New Mexico
01.2019 - 04.2020
High School Diploma -
Continental Academy
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