Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Virginia Schlayer

Bonita Springs

Summary

Highly skilled Beauty Advisor with substantial background in cosmetics and skincare industry. Have provided comprehensive beauty consultations, tailored product recommendations, and effective sales strategies in previous roles. Strengths include in-depth knowledge of latest beauty trends, excellent customer service skills, and ability to build long-term client relationships. In past positions, have successfully boosted sales and enhanced overall customer satisfaction. Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Overview

5
5
years of professional experience

Work History

Beauty Advisor

Ulta
Bonita Springs
06.2023 - 11.2024
  • Greeted customers to determine wants or needs.
  • Evaluated customer skin to determine unique conditions and skin type.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Assisted in opening and closing procedures including counting money drawer contents at end of shift.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Assisted customers in feeling relaxed and comfortable with the process.
  • Resolved customer complaints in a timely manner while adhering to company policies.
  • Conducted skin analysis to provide customers with personalized skincare regimens.
  • Maintained an up-to-date knowledge of all beauty products available for sale.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Provided excellent customer service by responding promptly to inquiries from clients via phone or email.
  • Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
  • Followed company policies related to returns, exchanges and refunds according to guidelines.
  • Handled returns and exchanges according to company policies.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked effectively in team environments to make the workplace more productive.

Entrepreneur

Myself
Bonita Springs
01.2020 - 11.2024
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Analyzed industry trends to identify potential opportunities for growth.
  • Maintained relationships with key clients to secure repeat business.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Managed company budget, optimizing expenses to increase profitability.
  • Designed business plans, growth models and strategies to achieve ROI and profitable revenues within project time models.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Identified market opportunities and developed innovative business strategies for growth.

Education

High School Diploma -

Bonita Springs Highschool
Bonita Springs, FL
06-2023

Skills

  • Customer service
  • Conflict resolution
  • Time management
  • Ability to lift 40 pounds
  • Relationship building and management
  • Reliability
  • Creative thinking
  • Professionalism
  • Friendly and helpful
  • Analytical thinking
  • Cash handling
  • Organizational skills
  • Multitasking capacity
  • Multitasking Abilities
  • Verbal and written communication

Affiliations

  • Kayaking
  • Cooking
  • Reading
  • Volunteering
  • Writing Poems

Timeline

Beauty Advisor

Ulta
06.2023 - 11.2024

Entrepreneur

Myself
01.2020 - 11.2024

High School Diploma -

Bonita Springs Highschool

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Virginia Schlayer