Virginia Trevino
Enloe Urology
Chico,CA
1
Language
1
Certification
6
years of professional experience
Results-driven professional with a robust background in patient registration and surgical coordination. Recognized for exceptional communication skills and commitment to maintaining confidentiality, ready to enhance operational efficiency and patient care quality. strive to do my best in everything that is required of me to do and get done. Being bilingual in spanish and english in both writing and speaking, helps me be more communicative with others and understanding.
Work History
Clinic Registration Representative
1 Year 2 Months- Managed patient registration processes efficiently to ensure accurate data entry and compliance.
- Facilitated insurance verification and authorization for timely patient care access.
- Communicated effectively with patients regarding appointment scheduling and medical documentation requirements.
- Maintained confidentiality of sensitive patient information in accordance with HIPAA regulations.
- Updated electronic health records and ensured accuracy of patient information in the system.
- Trained new team members on registration procedures and systems usage for improved efficiency.
- Maintained accurate records by updating patient demographics, insurance, and financial information.
- Collected demographic and insurance information from patients.
- Verified insurance benefits, processed payments, and issued receipts.
Surgery Scheduling Coordinator
10 Months- Coordinated surgical schedules to optimize patient flow and resource allocation.
- Communicated effectively with physicians and patients regarding appointment details and changes.
- Managed electronic health records to ensure accuracy and compliance in scheduling processes.
- Developed and maintained strong relationships with team members to enhance operational efficiency.
- Monitored appointment cancellations and rescheduling to minimize disruptions in surgical operations.
- Managed high volume of incoming calls and inquiries related to surgery scheduling with professionalism and attention to detail.
- Maintained confidentiality and compliance with HIPAA regulations while handling sensitive patient information and documentation.
- Coordinated with facilities to set up surgeries.
- Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
Optician
3 Years 11 Months- Provided personalized eyewear solutions through detailed consultations with clients.
- Conducted comprehensive fittings and adjustments to ensure optimal comfort and vision correction.
- Assisted in managing inventory, including ordering and restocking optical products efficiently.
- Mentored junior opticians on best practices for customer service and technical skills development.
- Collaborated with ophthalmologists to deliver coordinated patient care and follow-up services effectively.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
Education
High School Diploma
Skills
Cross-functional teamwork
Insurance procedures
HIPAA compliance
Daily operations management
Medical office procedures
Schedule coordination
Verbal and written communication
Medical terminology
Payment processing
Multitasking
Time management abilities
Certification
Recently finished my classes for a Medical assistant, in the process to get certified.
Languages
Spanish
Full Professional
Timeline
Clinic Registration Representative
Enloe Urology
06.2025 - CurrentRead More
Surgery Scheduling Coordinator
Chico Eye Center
06.2024 - 04.2025Read More
Optician
Vision Associates
07.2020 - 06.2024Read More
Corning High School
High School Diploma
Read More