Virginia Verdugo
Houston
Summary
Customer Sales Representative with a proven track record at Fred Loya Insurance, excelling in customer engagement and sales negotiation. Leveraged patience and resilience to enhance client satisfaction and foster repeat business. Bilingual and skilled in cash handling, consistently delivering positive experiences through effective communication and problem resolution.
Overview
2
2
years of professional experience
Work History
Customer Sales Representative
Fred Loya Insurance
03.2023 - 01.2025
- Built strong relationships with clients through attentive service, leading to repeat business
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Assisted call-in customers with questions and orders.
- Sold policies
- Managing existing customer accounts
Cashier
El Rey Cuban and Mexican Cuisine
09.2022 - 12.2023
Ensured accuracy in all transaction processes.
Made sure to deliver positive customer experiences through timely solutions.
Education
High School Diploma -
Scarborough High School
Houston, TX06.2022
Skills
- Patience and resilience
- Market awareness
- Company policies
- Cash handling
- Customer engagement
- Payment processing
- Sales negotiation
- Sales presentation
- Bilingual (Speak & Write)
Timeline
Customer Sales Representative
Fred Loya Insurance
03.2023 - 01.2025
Cashier
El Rey Cuban and Mexican Cuisine
09.2022 - 12.2023
High School Diploma -
Scarborough High School
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