VIRGINIA Villarreal
Romeoville,Illinois
Summary
Human Resources professional with robust experience in talent acquisition, employee relations, and performance management. Proven track record of fostering strong team collaboration and driving results through strategic initiatives. Skilled in conflict resolution, training and development, and organizational development. Adaptable and reliable, ensuring alignment with evolving business needs.
Overview
21
21
years of professional experience
Work History
Human Resources Manager
Aimbridge Hospitality
Chicago, IL
12.2018 - Current
- Led recruitment strategies, enhancing talent acquisition processes across multiple properties.
- Developed and implemented employee engagement initiatives, improving overall workforce satisfaction.
- Streamlined onboarding procedures, reducing time-to-hire and ensuring compliance with company policies.
- Managed performance appraisal systems, fostering a culture of continuous feedback and development.
- Collaborated with leadership to establish HR policies, driving consistency across all levels of the organization.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Organized and led staff orientation programs and training to promote collaboration.
AGM
Hyatt Place Midway
Bedford Park, IL
06.2016 - 05.2018
- Oversaw training programs to align staff with Hyatt standards. Managed daily operations of food and beverage outlets, including banquets, breakfast bar, and 24-hour restaurant. Supervised front desk operations to enhance guest experience. Recruited and developed new staff to strengthen team performance.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Food And Beverage Supervisor
Hyatt Place Midway
Bedford Park, IL
07.2015 - 06.2016
- Oversaw food ordering processes for breakfast banquets, bar, and 24-hour restaurant operations.
- Generated invoices for banquet events.
- Established comprehensive checklists for food and beverage team efficiency.
- Managed inventory control procedures.
- Led recruitment and training initiatives for new staff members.
- Monitored quality control processes, ensuring consistency in food preparation and presentation standards.
Food And Beverage Supervisor
Courtyard Marriott Midway
Bedford Park, IL
09.2005 - 09.2014
- Supervised and developed F&B team. Order food for breakfast and meeting room spaces of the hotel. Helped train F&B team on the new Bistro. Helped over look the new catering menu for the hotel.
- Oversaw daily operations of food and beverage service, ensuring compliance with health and safety standards.
- Trained and mentored staff on customer service excellence and menu knowledge.
- Coordinated inventory management, maintaining optimal stock levels for timely service delivery.
- Controlled expenses and boosted profitability by managing food and labor costs.
Server/Bartender
Hilton Garden Inn Midway
Bedford Park, IL
03.2005 - 09.2005
- Restaurant and banquet Server, bartender. Worked morning buffet as well as night restaurant and room service.
- Delivered exceptional customer service in high-pressure dining environment.
- Collaborated with kitchen staff to streamline order accuracy and timing.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Our Lady of Tepeyac
Chicago, IL, US01-2001
Skills
- Meticulous attention to detail
- Proactive initiator
- Staff Training and Development
- HR policies and procedures
- Microsoft office proficiency
- Employee relations
- Training and mentoring
- Recruitment and hiring
Awards
Excalibur award for the second quarter of 2017, Leader of the quarter for the forth quarter of 2013, Leader of the quarter for the second quarter of 2010
Languages
Spanish
Native or Bilingual
Timeline
Human Resources Manager
Aimbridge Hospitality
12.2018 - Current
AGM
Hyatt Place Midway
06.2016 - 05.2018
Food And Beverage Supervisor
Hyatt Place Midway
07.2015 - 06.2016
Food And Beverage Supervisor
Courtyard Marriott Midway
09.2005 - 09.2014
Server/Bartender
Hilton Garden Inn Midway
03.2005 - 09.2005
High School Diploma -
Our Lady of Tepeyac