Virginia Whitson
Auburn,WA
Summary
Seasoned Bartender at Claim Jumper Restaurant, adept in mixology and customer service excellence. Demonstrated ability to enhance customer satisfaction and streamline payment processes. Trained new hires, ensuring adherence to health and safety standards. Proven track record in improving service delivery and operational efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Supervisor
Claim Jumper Restaurant
Tukwila, WA
01.2021 - Current
- Help employees with check-outs and money collection.
- Collect all cash, and ensure the deposit is correct.
- Ensure employees have done all side work in a timely manner.
Bartender
Claim Jumper Restaurant
Tukwila, WA
05.2005 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Performed opening and closing duties including restocking supplies.
- Attended regular training sessions to stay updated on new products or trends.
- Trained new bartenders on drink preparation and upselling techniques.
Education
Bachelor of Arts - Hospitality Administration And Management
Washington State University
Pullman, WA05-2005
Skills
- Customer service
- Health codes compliance
- Mixology
- Safe service compliance
- Payment processing
- New hire training
- Food running
- Food Handler's Card
- Serve Safe Certified
- Class 12 Mixologist Permit
Affiliations
- Church involvement including being a part of the hospitality team and event coordinator.
- Sourdough and cookie baking
- Light fill in catering and bartending
Certification
- Serve Safe Certified
- Food Handlers Card
- Class 12 Mixologist Permit
Timeline
Supervisor
Claim Jumper Restaurant
01.2021 - Current
Bartender
Claim Jumper Restaurant
05.2005 - Current
Bachelor of Arts - Hospitality Administration And Management
Washington State University
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