Virginia L Reagan
Smithfield,VA
Summary
Energetic [Job Title] with top-notch relationship-building, sales and money-handling abilities. Multitasks smoothly to handle customer and bank staff needs. Reliable in maintaining accurate drawer and preventing fraudulent transactions.
Work History
Relationship Teller
Benchmark Community Bank
10.2012 - 07.2022
- Processed customer transactions efficiently and accurately.
- Managed cash drawer, ensuring proper funds available for transactions.
- Assisted customers with inquiries, providing prompt and helpful support.
- Maintained compliance with banking regulations and policies.
Customer Service Representative
One Main Finanical
03.2007 - 10.2012
- Resolved customer inquiries efficiently, ensuring high satisfaction and retention rates.
- Collaborated with team members to improve service protocols, enhancing workflow efficiency.
- Provided training and support to new staff, fostering a collaborative work environment.
- Analyzed customer feedback to identify trends and recommend service improvements.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
Education
Certificate - Office/Clerical
07.1978 - 09.1979
GED -
09.2026 -
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Cash handling and management
- Friendly
- Transaction processing accuracy