Summary
Overview
Work History
Education
Skills
Timeline
Generic

Virpal Kaur

Dayton,OH

Summary

Experienced Food Service Manager with a proven ability to manage all facets of food service operations. Proficient in staff supervision, inventory management, and budget control to optimize efficiency and profitability. Skilled in upholding stringent standards of food quality, safety, and customer satisfaction. Adept leader capable of inspiring and guiding teams to hit goals.

Overview

3
3
years of professional experience

Work History

Restaurant Manager

Armaan Pizza and Cafe
Moga, India, Punjab
10.2022 - 07.2024
  • Analyzed financial statements to identify areas of improvement or cost savings opportunities.
  • Resolved conflicts among employees in an effective manner.
  • Assisted with kitchen preparation during peak times as needed.
  • Distributed food to service staff for prompt delivery to customers.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Managed accounts payable, accounts receivable and payroll.

Travel Consultant

Armaan Travels
Moga, India, Punjab
02.2021 - 03.2022
  • Completed day-to-day duties accurately and efficiently.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Education

Master of Arts - Hindi Literature

Chaudhary Devi Lal University
Sirsa, Haryana, India
05-2019

Bachelor of Education - General Studies

Chaudhary Devi Lal University
Sirsa, Haryana, India
05-2017

Bachelor of Arts - Political Science

Kurukshetra University
Kurukshetra, Haryana,India
05-2013

Skills

  • Kitchen oversight
  • Recruitment
  • Restaurant operations management
  • Menu development
  • Recipes and menu planning
  • Supervisory skills
  • Customer service best practices
  • Staff management
  • Employee schedule management
  • Team management
  • Order delivery practices
  • Complaint resolution
  • Purchasing and cost control
  • Labor and food cost control
  • Menu pricing
  • Customer-oriented

Timeline

Restaurant Manager

Armaan Pizza and Cafe
10.2022 - 07.2024

Travel Consultant

Armaan Travels
02.2021 - 03.2022

Master of Arts - Hindi Literature

Chaudhary Devi Lal University

Bachelor of Education - General Studies

Chaudhary Devi Lal University

Bachelor of Arts - Political Science

Kurukshetra University
Virpal Kaur