10 years of experience as a Tech Business Manager, Product Owner and Product Manager, driving large-scale digital business transformation, business office execution, business analysis, and product management.
Currently a key member of Citi's Fixed Income Tech Business Office, specializing in Blue and Green financials and orchestrating end-to-end business execution across multiple LOBs.
Consistently delivered value by leading and collaborating with cross-functional, global teams. Highly skilled in stakeholder management, risk management, feasibility studies, system analysis, and future state design
Overview
12
12
years of professional experience
1
1
Certification
Work History
AVP, Business Execution
Citi Group
Mississauga, Canada
01.2024 - Current
Managed Blue Financials, overseeing BIC and monthly financial variance analysis, tracking consent order financials, GOC and Managed Segment maintenance, and comprehensive financial reporting.
Proactively managed Green Financials, optimizing direct and allocable budgets for Citi's Fixed Income Tech LOBs, achieving precise forecasting and clear visibility of headcount and financials.
Led the end-to-end hiring process, from requisition to stakeholder liaison, ensuring efficient headcount tracking and communications.
Managed the comprehensive lifecycle of T&M resources, including hiring, renewals, compliance checks, and conversions/exits.
Drove diverse initiatives for the Markets Tech Business Office, including financial analysis, OCC reviews, hiring communications, GOC and Managed Segment changes, ad hoc financial reporting, and T&M management.
Directed Client Chargeback Management for multiple FI Tech teams, optimizing processes for Muni in Spread Products (2025 budget season) and delivering cross-training and clear allocation data communication.
Optimized hiring processes and communications by establishing a Hiring Dashboard and reporting system, integrating dynamic requirements for enhanced data visibility.
Oversaw App Retirements and Cap Eligibility, conducting monthly reviews and capitalization activities, optimizing financial reviews, risk management, and ensuring robust financial controls.
Contributed to annual budget planning, coordinating IR estimations and aligning green and blue data with stakeholders for accurate financial and headcount projections.
Drove disciplined budget management and IR governance, ensuring strategic allocation, aligning estimates with targets, and delivering transparent financial insights to senior Technology leadership.
Collaborated with SMT Directors to lead end-to-end business execution, providing clear communications on processes, financials, reporting, dashboards, and headcount.
Project Manager
WIMTACH - Centennial College
Toronto, Ontario
09.2023 - 01.2024
Project Manager for FIBRE projects, spanning Healthcare, AI and Retail domains.
Managed multiple short-term projects from conceptualization to deployment, with focus work on product design, business analysis and strategy.
Senior Analyst
Accenture
Hyderabad, India
09.2021 - 05.2023
Managed a complex Pharmacy application system, leading client engagements, workshops, and qualitative research to elicit, analyze, and document business requirements and define future vision.
Defined product vision, strategic goals, and market scope for digital products, overseeing their entire lifecycle.
Identified critical business drivers, priorities, and systemic gaps to inform product strategy and development.
Developed comprehensive product roadmaps, strategic development plans, and managed Program Increments (PI) to align with client needs.
Conducted cross-functional system analysis, designed business models and frameworks, and oversaw implementation of requirements for business processes and applications.
Designed and optimized "As-Is" and "To-Be" business processes to facilitate feature development for both existing and new systems.
Collaborated effectively with diverse stakeholders, including client teams, SMEs, Architects, Developers, and QA, to ensure successful product design, development, and implementation.
Led design discussions and facilitated stakeholder alignment to refine product design and strategic roadmap.
Business Analyst
Virtusa
Chennai, India
07.2018 - 08.2021
Led the design and implementation of complex Healthcare projects, focusing on Provider Onboarding, Lifecycle Management, Data Management, Clinical Editing, Appeals, Grievances, Reporting, Hospital Privileges, and Telemedicine.
Developed comprehensive roadmaps and implementation plans, meticulously managing client requirements and mitigating project risks.
Executed Agile methodologies, including requirements gathering, and the creation of Epics, User Stories, Use Cases, and UI Mockups.
Analyzed existing database systems to identify bottlenecks and automate solutions, significantly enhancing data processing efficiency.
Drove digital transformation initiatives in healthcare through business analysis and product design for data platforms and reporting.
Designed and optimized integration processes for applications with external databases and systems, ensuring seamless data flow.
Collaborated with clients, architects, developers, and SMEs to define technical vision and deliver optimal business solutions.
Led recruitment efforts for Healthcare project teams, providing essential training and fostering team growth.
Intern
A.P. Moeller Maersk
Chennai, India
05.2017 - 07.2017
Led the market research and designed the operational process mapping for the Store Door Delivery SD project of Maersk Line in South India.
Worked through the NotPetya ransomware attack situation, with Business Continuity Planning, establishing contingency measures.
Design Engineer
Cyient Ltd
Bangalore, India
10.2014 - 06.2016
Worked on 10 short term projects.
Led the devising of Unit Integration Testing methods for the landing gear and flap system software of aircraft as Project Champion.
Education
M.B.A - Major in Operations, Minor in Finance
Indian Institute of Technology (IIT) Madras
Chennai, India
07-2018
M.B.A - Major in Operations, Minor in Finance
University of Mannheim
Mannheim, Germany
06-2018
Bachelor of Technology - Electronics And Communications Engineering
K L University
India
05-2014
Skills
Financial analysis
Budget management
Stakeholder engagement
Process improvement
Microsoft Excel, PowerPoint
Client relationship management
Risk assessment
Data analysis
Strategic planning
Hiring process management
Accomplishments
Key member of the Fixed Income Technology Business Office, supporting management of a 90MM-100MM in technology budget direct expense; driving financial planning, tracking, and reporting processes, ensuring accuracy and transparency across multiple LOBs.
Managed a portfolio of apps as product owner worth $2 million during my stint in Accenture, achieving a 20% reduction in operational costs
As a product owner, led a team to deliver 3 major projects during my stint in Virtusa, improving client process efficiency by 30%
Certification
PMP (Project Management Professional)
PCBA (Pega Certified Business Analyst)
Timeline
AVP, Business Execution
Citi Group
01.2024 - Current
Project Manager
WIMTACH - Centennial College
09.2023 - 01.2024
Senior Analyst
Accenture
09.2021 - 05.2023
Business Analyst
Virtusa
07.2018 - 08.2021
Intern
A.P. Moeller Maersk
05.2017 - 07.2017
Design Engineer
Cyient Ltd
10.2014 - 06.2016
M.B.A - Major in Operations, Minor in Finance
Indian Institute of Technology (IIT) Madras
M.B.A - Major in Operations, Minor in Finance
University of Mannheim
Bachelor of Technology - Electronics And Communications Engineering
AVP Business Execution Consultant, Merchant Services Vendor Management at Wells Fargo Bank, N.A.AVP Business Execution Consultant, Merchant Services Vendor Management at Wells Fargo Bank, N.A.