Summary
Overview
Work History
Education
Skills
Languages
Timeline
Manager

Vishva Patel

Athens,GA

Summary

Extensive background in customer service and operations through years of work in family-run subways and gas stations. Transitioned to Barberitos for one year to broaden experience in the fast food sector, focusing on fast-paced service and team collaboration. Enrolled as a Finance major at the University of North Georgia, indicating a strong interest in financial principles and business management.

Overview

6
6
years of professional experience

Work History

Manager

AMACO
05.2025 - Current
  • Improved safety procedures to create safe working conditions for workers.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Increased market share with strategic business development efforts, expanding into untapped markets.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.

Manager

SUBWAY®Restaurants
01.2020 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Burrito Artist

Barberitos
04.2023 - 05.2024
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.

Education

Thomas County Central High School
Thomasville, GA

BBA - Finance

University of North Georgia
Watkinsville, GA

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff management
  • Staff training and development
  • Complex Problem-solving
  • Verbal and written communication
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Strategic planning
  • Operations management
  • Project management
  • Cross-functional teamwork
  • Project planning
  • Customer relationship management (CRM)
  • Performance management
  • Staff development
  • Shift scheduling
  • Sales techniques
  • Schedule preparation
  • Conflict resolution
  • Policy implementation
  • Sales management
  • Workforce management
  • Performance evaluations
  • Business administration
  • Marketing
  • Negotiation
  • Budget control

Languages

Gujarati
Native or Bilingual
English
Native or Bilingual
Hindi
Limited Working
Spanish
Elementary

Timeline

Manager

AMACO
05.2025 - Current

Burrito Artist

Barberitos
04.2023 - 05.2024

Manager

SUBWAY®Restaurants
01.2020 - Current

Thomas County Central High School

BBA - Finance

University of North Georgia

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Vishva Patel