Vismel Candelaria
Junction City,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Im usually a very fast learner and enjoy tackling multiple task to keep me busy during my work day. I am bi-lingual speaking both Spanish and English fluently. I adapt very quickly to changing work environment and can usually find the best work flow for me to complete my task.
Overview
8
8
years of professional experience
Work History
HR Manager / Office Assistant
Kaw Valley Greenhouses
01.2024 - 07.2024
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Motivated employees through special events, incentive programs, and constructive feedback.
Paint Specialist / Driver
Spectrum Paint
04.2023 - 04.2024
- Assist customers with paint identification and matching the correct paint to their needs
- Sell and apply various types of paints such as primers, sealers, and stains
- Take paint from the warehouse to the sales floor and restock supplies
- Maintain the work flow by taking paint from the warehouse to the sales floor and restock supplies
- Meet job responsibilities such as stocking paint supplies, cleaning up after painting projects, and organizing displays
- Practice proper safety procedures while working near traffic lanes or other hazards
- Provide customers with assistance in selecting the color, saturation, sheen level and additives as necessary
- Ensure that all product containers are closed promptly to avoid spillage or contamination from dirt or other contaminants.
Store Associate
Bed Bath & Beyond
06.2022 - 02.2023
- Manage cash transactions with customers using cash registers
- Collect payments whether in cash, credit or check
- Cross-sell products and introduce new products
- Resolve customer complaints, guide them and provide information about product and store
- Maintain clean and organized work space
- Track transactions at the end of the day and locate any short tills or invalid transactions.
Call Center Supervisor / Agent Trainer
HCI Hospitality
04.2021 - 05.2022
- In charge of various operations around the business
- Communicate with all different stores to keep our call center and supervisors up to date on changing information
- Handle account adjustment for reservations, Invoices, and any questions or concerns
- Streamlined call center operations for increased efficiency by implementing new scheduling and workforce management strategies.
- Reduced average handle time through the implementation of effective call handling techniques and scripts.
- Developed training programs to enhance agent skill sets, leading to improved performance metrics across the board.
Superpedestrian technician
Superpedestrian
07.2020 - 04.2021
- Deploy Scooters around there designated areas everyday
- Ensure Scooters are clean and presentable
- Bring back scooters to charge every night
- Ensure scooters are in working condition by running weekly diagnostics and test.
Customer Service Representative
Covetrus
07.2020 - 04.2021
- Answer phone calls and handle customer request in a professional manner
- Organize auto shipment files and track order numbers
- Keep medical Veterinary centers storefront and warehouses Informed of supplies status
- Complete daily cases made by clients.
Starbucks Barista
Starbucks
02.2018 - 07.2020
- Take orders and make coffee, tea and other beverages
- Operate and handle cash transactions from customers
- Be able to clean and dismantle coffee equipment around the store
- Provide excellent customer service to make the customer feel welcomed and taken care of
- Work to make the store feel as a second home to the customer.
Cashier/Customer Service
Walmart
04.2016 - 10.2017
- Manage cash transactions with customers using cash registers
- Collect payments whether in cash, credit or check
- Cross-sell products and introduce new products
- Resolve customer complaints, guide them and provide information about product and store
- Maintain clean and organized work space
- Track transactions at the end of the day and locate any short tills or invalid transactions.
Education
Bachelor of Science - Criminal Psychology
Kansas State University
Manhattan07.2024
Associate in Associates In Science -
Barton Community College
Fort Riley, KS05.2019
High school diploma -
Colegio Educativo Lazaro
San Juan, PR05.2015
Skills
- Microsoft Office
- Multilingual
- Leadership Experience
- Customer Service
- Serving Experience
- Retail Sales
- Basic Math
- Spanish
- Upselling
- Microsoft Word
- Pricing
- Time Management
- English
- Industry trend awareness
- Time Management Efficiency
- Inventory Management Competence
- Customer Retention Strategies
- Social Media Marketing
- Customer Assistance
- Team building
Timeline
HR Manager / Office Assistant
Kaw Valley Greenhouses
01.2024 - 07.2024
Paint Specialist / Driver
Spectrum Paint
04.2023 - 04.2024
Store Associate
Bed Bath & Beyond
06.2022 - 02.2023
Call Center Supervisor / Agent Trainer
HCI Hospitality
04.2021 - 05.2022
Superpedestrian technician
Superpedestrian
07.2020 - 04.2021
Customer Service Representative
Covetrus
07.2020 - 04.2021
Starbucks Barista
Starbucks
02.2018 - 07.2020
Cashier/Customer Service
Walmart
04.2016 - 10.2017
Bachelor of Science - Criminal Psychology
Kansas State University
Associate in Associates In Science -
Barton Community College
High school diploma -
Colegio Educativo Lazaro
Similar Profiles
Sara NoltingSara Nolting
Intern at Kaw Valley GreenhousesIntern at Kaw Valley Greenhouses
Aki PoerschAki Poersch
Greenhouse Worker at Kaw Valley GreenhousesGreenhouse Worker at Kaw Valley Greenhouses
Jenna GentryJenna Gentry
Secondary Spanish Teacher at Kaw Valley USD 321Secondary Spanish Teacher at Kaw Valley USD 321