Vitaliy Huley
Churchville
Summary
Well rounded in Customer relations, 5+ years in the restaurant industry.
Experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
Work History
Roadside Technician
HouseCar Repair
Rochester
02.2024 - 02.2026
- Responded promptly to roadside assistance requests for various vehicle issues.
- Diagnosed mechanical problems using specialized tools and equipment on-site.
- Provided tire changes, jump-starts, and fuel delivery services to stranded motorists.
- Maintained accurate records of service calls and customer interactions consistently.
- Educated customers on preventive maintenance to avoid future breakdowns.
- Trained new technicians on service protocols and customer service practices effectively.
- Assisted in training new technicians on proper procedures and techniques when performing roadside repairs.
- Operated tow trucks safely when transporting disabled vehicles from one location to another.
Warehouse Manager
Mile Transport
Columbus
05.2018 - 12.2020
- Oversaw daily warehouse operations and maintained efficient workflow processes.
- Managed inventory control and ensured accurate stock levels at all times.
- Trained and mentored staff on safety protocols and operational procedures.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Generated warehouse shipping documents, packing lists and invoices.
- Operated forklifts to fill or empty overhead spaces.
- Established and maintained good relations with customers, vendors, and transport companies.
Server
Davincis of Greece
Rochester
12.2013 - 04.2018
- Provided exceptional customer service in a fast-paced dining environment.
- Managed food and beverage orders using restaurant management software.
- Coordinated with kitchen staff to ensure timely meal preparation and delivery.
- Assisted in training new servers on menu items and service protocols.
- Handled customer inquiries and resolved issues promptly and effectively.
- Upsold daily specials and promoted menu items to enhance guest experience.
Education
Some College (No Degree) - Biology
Genesee Community College
Rochester, NYSome College (No Degree) - Biology
Roberts Wesleyan College
Churchville, NYSkills
- Trilingual
- Communication
- Attention to Detail
- Ability to find connections and common ground with clients
- Customer relationship management
- Teamwork and collaboration
Timeline
Roadside Technician
HouseCar Repair
02.2024 - 02.2026
Warehouse Manager
Mile Transport
05.2018 - 12.2020
Server
Davincis of Greece
12.2013 - 04.2018
Some College (No Degree) - Biology
Genesee Community College
Some College (No Degree) - Biology
Roberts Wesleyan College