Vithursanan Kokulanathan
Staten Island
Summary
Accomplished Security Officer and Shift Leader with a proven track record at Allied Universal Security Services, adept in incident reporting and superior customer service. Excelled in creating a safe, welcoming environment, and enhancing customer satisfaction. Skilled in cash handling and crisis management, demonstrating adaptability and resilience in high-pressure situations.
Overview
2
2
years of professional experience
Work History
Security Officer
Allied Universal Security Services
11.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Shift Leader
Manor Gannon LLC
09.2022 - 10.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Kept work environment clean and safe while enforcing safety guidelines.
- Completed cash and credit card transactions accurately using POS software.
- Directed cash handling processes, ensuring accurate record-keeping throughout transactions.
- Provided outstanding service within bustling dining atmosphere, fostering customer contentment.
Education
High School Diploma -
Kilinochchi Central College
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Superior customer service
- Cleanliness and hygiene
- Cash handling proficiency
- Adaptability and resilience
- Customer service
Timeline
Security Officer
Allied Universal Security Services
11.2024 - Current
Shift Leader
Manor Gannon LLC
09.2022 - 10.2024
High School Diploma -
Kilinochchi Central College
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