Dynamic Traffic Officer with the City of Los Angeles, adept at enhancing public safety through effective incident reporting and community outreach. Proven ability to resolve roadway issues and promote pedestrian safety, while fostering strong relationships with constituents. Recognized for exceptional communication skills and a commitment to continuous professional development.
Overview
1
1
Language
20
20
years of professional experience
Work History
Traffic Officer
City Of Los Angeles, Office Of Councilmember Tom LaBonge
Los Angeles
08.2006 - Current
Coordinated traffic control responses for constituent complaints, street closures, and special events.
Inspected intersections, signage, and parking conditions to identify safety and circulation issues.
Communicated with LADOT, LAPD, and Public Works to resolve roadway and parking concerns.
Documented field observations and prepared clear reports for council office follow-up.
Monitored traffic impacts during community events and adjusted routing recommendations as needed.
Responded to public inquiries with practical guidance on traffic regulations and street use.
Prioritized urgent roadway issues and escalated hazards for timely agency action.
Promoted public awareness about road safety through community outreach programs such as presentations at schools or local events.
Provided support during emergency situations by directing traffic around accident scenes or natural disasters, ensuring smooth flow of vehicles and pedestrians.
Offered exceptional customer service while interacting with motorists seeking assistance or information pertaining to their rights as drivers or passengers in various situations involving vehicle operation or parking restrictions.
Participated in ongoing professional development opportunities through attendance at training seminars and workshops to enhance knowledge and skills relevant to the role of a Traffic Officer.
Maintained up-to-date knowledge of relevant legislation, regulations, policies, and procedures to effectively enforce compliance among road users.
Kept accurate records related to daily activities, incidents encountered, and actions taken during patrols in accordance with established documentation guidelines.
Built excellent rapport and working relationship with community to build trust and improve upon communication.
Monitored crowded public areas and events to mitigate risk and promote safety.
Education
Kinesiology
California State University, Dominguez Hills
Carson, CA
05.1999
Associate of Arts -
Los Angeles Harbor College
Wilmington, CA
12.1996
High School Diploma -
South Gate High School
South Gate, CA
06.1993
Skills
Pedestrian safety
Public safety awareness
Physical fitness
Incident reporting
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Reliability
Excellent communication
Organizational skills
Active listening
Effective communication
Decision-making
Self motivation
Languages
Spanish
Limited Working
Spanish
Native or Bilingual
Timeline
Traffic Officer
City Of Los Angeles, Office Of Councilmember Tom LaBonge