Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vitor Teixeira

Penfield,NY

Summary

Organized and dependable individual successful at managing multiple priorities with a positive attitude, willingness to take on added responsibilities to meet team goals. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success. I have proven in my current role that I can work autonomously while also working constructively and positively in a team environment. The vision in this stage of my life is to focus and apply my knowledge in a new area that will challenge and enhance my career.

Overview

10
10
years of professional experience

Work History

Department Supervisor

The Home Depot Inc
03.2021 - Current
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Maintained stock of items, cleanliness, organization and provided excellent customer service.
  • Built relationships with current customers to maintain goodwill and gain additional business.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Assigned tasks and established work schedules to staff to cover operational needs.
  • Assisted in evaluating, implementing and operating a new inventory management system for the company and trained others.

Assistant Operations Manager

Fazenda São Luiz
06.2019 - 02.2021
  • Coordinated with General Manager in different operational issues.
  • Supervised operations team to support operational excellence and excellent customer service.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Prepared annual budgets with controls to prevent overages.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Communicated with customers to assess satisfaction with products and services received.

Department Head

Bidvest Food Services
05.2013 - 11.2018
  • Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
  • Evaluated performance continuously to identify areas in need of improvement and implement strategies to keep team on-track.
  • Cultivated collaborative, performance-oriented culture to keep team motivated and enthusiastic about achieving shared goals.
  • Managed efficient workflows by creating effective schedules and delegating work based on personnel strengths and knowledge.

Education

Associate of Science - Marine Biology

Victoria University Of Wellington
Wellington, NZ
12.2017

Bachelor of Science - Computer Engineering

Universidade Potiguar
Natal, BR
2006

Skills

  • Positive attitude, team player Ability to effectively handle multiple tasks in a fast-paced environment
  • Continuous Quality Improvement (CQI)
  • Reporting and Performance Analysis
  • Verbal and Written Communication
  • Problem Resolution
  • Highly detail oriented and process driven
  • Process and Procedure Development
  • Excellent customer service and organizational skills
  • Rules and Regulations

Timeline

Department Supervisor

The Home Depot Inc
03.2021 - Current

Assistant Operations Manager

Fazenda São Luiz
06.2019 - 02.2021

Department Head

Bidvest Food Services
05.2013 - 11.2018

Associate of Science - Marine Biology

Victoria University Of Wellington

Bachelor of Science - Computer Engineering

Universidade Potiguar

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Vitor Teixeira