Vitoria Wilson
Pho-One-O
Hanover,MD
1
Certification
5
years of professional experience
Proactive and goal-oriented individual with strong analytical, communication, and teamwork skills. Utilizes time management and problem-solving abilities to adapt and excel in fast-paced environments. Understands the importance of teamwork, organizational growth, and continuous learning.
Work History
Server
4 Years 3 Months- Resolved guest concerns professionally, resulting in positive dining experiences.
- Trained new staff on restaurant procedures, menu knowledge, and service standards.
- Processed cash and electronic transactions accurately using POS systems.
- Managed food and beverage orders efficiently, maintaining accuracy in a fast-paced environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Payroll Tax Intern
1 Month- Supported payroll tax department by managing state and local tax registration processes.
- Organized and maintained accurate records for monthly and quarterly tax return filings.
- Maintained organized records of client files for efficient retrieval and review.
- Organized client tax documents to facilitate quick preparation of tax returns.
Education
Bachelor of Science - Psychology
- Minor in Counseling and Human Services
- Dean’s List (Fall 2022, Spring 2023, Fall 2024)
- Relevant Coursework: Stats for Behavioral & Social Sciences, Public Speaking, Experimental Design & Analysis I, Career Development I & II, Experimental Design & Analysis II, Computer Applicants for Business.
- GPA: 3.281
Skills
SPSS
Microsoft Excel
Microsoft Powerpoint
Microsoft Word
CITI Program Certification: Human subjects research
Data analytics
Point of sale operation
Attention to detail
Strong work ethic
Customer service
Problem-solving
Reliable and punctual
Certification
CITI Program Certification – Human Subjects Research
Timeline
Server
Pho-One-O
05.2022 - CurrentRead More
Payroll Tax Intern
Allegis Group
12.2021 - 01.2022Read More
Stevenson University
Bachelor of Science from Psychology
Read More
Research Experience
- Research Assistant | Stevenson University | Nov 2023
- Designed and maintained an Excel-based data tracking system to organize crayfish research data, including stimulant exposure, sex, weight, and identification numbers.
- Organized and maintained research data to support accurate and efficient data collection throughout experiments.
- Assisted with participant data collection and research procedures.
- Supported data analysis and interpretation of research findings.
- Maintained confidentiality and adhered to ethical research standards.