Vivana Salinas
La Porte,TX
Summary
Dynamic and dependable professional with a proven track record at Walmart, excelling in customer service and efficient delivery operations. Skilled in problem-solving and navigation, I consistently improved customer satisfaction through timely deliveries and effective communication. Adept at managing teams and optimizing workflows, I foster a positive work environment that drives results.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Walmart
La Porte, TX
01.2025 - Current
- Operated delivery vehicle to transport merchandise efficiently to customer locations.
- Ensured compliance with safety regulations and company policies during deliveries.
- Maintained accurate records of deliveries and customer interactions for tracking purposes.
- Communicated effectively with customers to confirm delivery details and address concerns.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Manager
Tire Shop
Houston, TX
03.2022 - 12.2024
- Oversaw daily operations ensuring efficient workflow and adherence to safety protocols.
- Managed inventory levels, optimizing stock to reduce waste and improve availability.
- Trained and mentored staff on best practices for tire installation and customer service.
- Developed scheduling systems to enhance team productivity during peak hours.
- Analyzed customer feedback to refine service offerings and increase satisfaction rates.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
None - Medical Assistance
UEI College
Farm To Market 1960 Rd WSkills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Dependable and reliable
- Problem-solving
- Order picking and processing
- Map reading and navigation skills
- Stocking and inventory
- Dispatch communication
- FLUENT IN LANGUAGE
- Shopping orders
- Sales strategy development
- Customer interaction
Languages
English
Timeline
Delivery Driver
Walmart
01.2025 - Current
Manager
Tire Shop
03.2022 - 12.2024
None - Medical Assistance
UEI College