Vivian Barroso

The customers starts coming into the movies they are looking where they need to sit. I wait for them to get comfortable, when i see them pick up their menus i tell them I will be their server for the evening. I tell them how it works and if they need anything they have a button which tells me they need refills or checks.

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Served food and beverages promptly with focused attention to customer needs.
• Demonstrated strong multitasking skills by managing multiple theaters simultaneously without compromising service quality.
• Performed opening and closing duties, ensuring the theater area was prepared for seamless service transitions.

I give out information for first time drivers such as teenagers and adults. They ask how everything works and how long the process will be for them.

• Greeted guests as soon as they come in and ask what information they would like to receive.
• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Developed strong working relationships with team members, fostering a positive work environment.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.