MEd in Education And MEd in Administration And Supervision - MEd in Education And MEd in Administration And Supervision
University of North Carolina At Charlot
06.2025 - 06.2025
Vivian Bolyard
Merchandise Handler and Sales
Gastonia,NC
Timeline
Customer Service Representative
Lowe's
07.2020 - 07.2022
Work History
Customer Service Representative
Lowe's
07.2020 - 07.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Overview
2
2
years of professional experience
Education
MEd in Education And MEd in Administration And Supervision - MEd in Education And MEd in Administration And Supervision
University of North Carolina At Charlot
Charlotte, NC 06.2025 - 06.2025
Skills
Customer service
Active listening
Critical thinking
Data entry
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementFlexible work hours4-day work weekWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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