Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Vivian Brennan

Vivian Brennan

Lehigh Acres,FL

Summary

Versatile and dynamic, honed skills in cooking and customer service at Walmart, enhancing customer satisfaction through exceptional service and meticulous attention to safe food handling. Demonstrated ability to multitask and maintain organization, significantly reducing food waste. Excelled in fostering positive customer relationships and streamlining processes for increased efficiency.

Overview

2025
2025
years of professional experience

Work History

Cook

Signature Health Care

Bartender/Server

Vegas Steak House

Deli Clerk

Walmart
12.2023 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
  • Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
  • Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
  • Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Learned other teammates' work tasks to train as backup.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
  • Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
  • Streamlined order fulfillment processes for quicker turnaround times and increased customer satisfaction.
  • Consistently met or exceeded daily sales targets through upselling techniques and outstanding customer service skills.

Education

GED -

Kankakee Comunity Collage
Kankakee, IL
08.1991

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Food preparation
  • Multitasking and organization
  • Kitchen organization
  • Strong attention to safe food handling procedures
  • Frying
  • Cooking techniques
  • Knife skills
  • Sanitation practices
  • Kitchen equipment operation and maintenance
  • Food presentation
  • Hospitality and service industry background
  • Surface cleaning

Accomplishments

I have alot of experience in the food service industry. From management/Bartender/server/cook/i have worked at walmart deli for over a year .

Timeline

Deli Clerk

Walmart
12.2023 - Current

Cook

Signature Health Care

Bartender/Server

Vegas Steak House

GED -

Kankakee Comunity Collage
Vivian Brennan