Vivian Brooks
Cheektowaga,NY
Summary
Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Amazon
05.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Improved customer satisfaction by ensuring timely and accurate package deliveries
- Loaded and unloaded various delivery vehicles with correct order and balancing.
Non-Emergency Medical Driver
Med-Car Transportation
05.2022 - 05.2024
- Improved patient satisfaction by providing timely and safe transportation to medical appointments.
- Developed strong relationships with regular patients to foster trust in our services.
- Completed accurate documentation of all trips, maintaining records in accordance with company policy and regulatory requirements.
- Assisted patients with mobility challenges, utilizing proper lifting techniques and equipment for their safety and comfort.
- Maintained a clean and comfortable vehicle for patients, ensuring a positive experience during transport.
Counselor Assistant
BestSelf Behavioral Health
11.2017 - 05.2022
- Fostered strong relationships with families by translating treatment planning processes, ensuring that their input was valued throughout each step of the process.
- Assisted clients in overcoming challenges by translating targeted interventions and skill-building exercise.
- Audited branch records weekly.
- Ensured compliance with state regulations by maintaining thorough client documentation and participating in regular audits.
Education
Business Administration
Erie Community College
Buffalo, NY08-2010
Paralegal Studies
Erie Community College
Buffalo, NY05-2001
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Punctual and reliable
- Time management skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Delivery Driver
Amazon
05.2024 - Current
Non-Emergency Medical Driver
Med-Car Transportation
05.2022 - 05.2024
Counselor Assistant
BestSelf Behavioral Health
11.2017 - 05.2022
Business Administration
Erie Community College
Paralegal Studies
Erie Community College
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