Vivian Bush
Snook,TX
Overview
19
19
years of professional experience
Work History
Brand Manager
Chartwells Schools Dining Services
01.2021 - 11.2024
- Researched market trends to identify customer needs and preferences for strategic planning.
- Presented regular updates to senior leadership, demonstrating progress towards key objectives and securing ongoing support for marketing initiatives.
- Collaborated with cross-functional teams for successful product launches and coordinated marketing efforts.
- Increased customer loyalty through effective management of consumer feedback and timely resolution of concerns.
General Manager
Kip's Bar & Grill
09.2019 - 04.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Food Service Coordinator
City of Waco, TX
10.2005 - 08.2018
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Presented weekly and monthly performance reports to demonstrate team progress.
- Planned and scheduled field activities according to set timelines and order of operations.
- Developed strong rapport with clients through excellent customer service skills and attention to detail on projects.
- Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
- Built and nurtured relationships with customers and vendors to maximize profit potential.
Education
High School Diploma -
Lavega High School
Bellmead, TX05-1980
Timeline
Brand Manager
Chartwells Schools Dining Services
01.2021 - 11.2024
General Manager
Kip's Bar & Grill
09.2019 - 04.2021
Food Service Coordinator
City of Waco, TX
10.2005 - 08.2018
High School Diploma -
Lavega High School
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