Years of professional experience
Vivian Carney
Canal Winchester,OH
Summary
Organized and punctual Appointment Setter and Therapist with over 4 years of experience creating schedules, maintaining appointments, assisting team members, and following through with personal administrative tasks. Versatile professional with expertise in serving as point of contact for prospective clients, handling questions and inquiries in person and via phone, and complying with regulations and ethics.
Overview
4
4
7
7
Years of scheduling experience
Work History
Solar Appointment Setter
Blue Raven Solar
Columbus, OH
09.2020 - 07.2021
- Set appointments for customers to meet with solar consultants
- First point of contact for new customers
- Assisted at least potential customers daily in-person and via phone calls to answer questions or redirect to appropriate contacts
- Walked door to door to establish contact with between 3 and 10 potential customers per day
- Established and maintained client rapport by utilizing quality customer service and excellent verbal skills
- Utilized excellent communication skills to navigate various social situations
Therapist
RFS Behavioral Health
Toledo, OH
07.2017 - 08.2020
- Scheduled client appointments based on their availability and around other meetings, activities, and appointments
- Maintained detailed records of client sessions, diagnosis, treatment, and any other necessary medical information
- Utilized Microsoft Office to track appointments and assist with documentation and creation of treatment-based activities
- Maintained communications supervisors, coworkers, and school staff
- Coordinated with client families regularly
- Field Supervisor for intern Fall 2019
- Established and maintained active caseload between 40-50 clients while attaining new clientele
- Researched new therapeutic techniques and therapy interventions
- Participated in staff meetings and supervisions
- Performed diagnostic and needs assessments
- Assisted families in developing communication skills to better family relationships
- Assisted case managers with clients and maintaining schedules
Social Work Intern
SAFY Of Ohio - Findlay
Findlay, OH
01.2017 - 05.2017
- Pre-audited over 100 agency client files
- Attended and assisted meetings at foster homes daily
- Attended staff meetings and training sessions multiple times weekly
- Assisted in development and setup of agency activities for youth
- Assisted with needs assessments, treatment reviews, and note completion
- Developed interventions to assist deaf youth in communicating emotions
Camp Staff Member
4-H Camp Palmer
Fayette, OH
05.2016 - 07.2016
- Collaborated with staff and program manager on activity development
- Assessed situations during camp and enforced camp policies
- Communicated with camp directors
- Facilitated critical thinking groups and empowered youth to learn and develop new skills
- Facilitated 10 camps approximating between 10 and 250 campers
Education
Bachelor of Science in Social Work - Social Work
Blowing Green State University
Bowling Green, OH 08.2014 - 05.2017
Skills
Microsoft Office
Research and Editing
Analysis and Problem-Solving
Interviewing and Surveying
Community Assessment Skills
Individual Assessment Skills
Mentorship
Public Speaking and Presentation
Timeline
Solar Appointment Setter
Blue Raven Solar
09.2020 - 07.2021
Therapist
RFS Behavioral Health
07.2017 - 08.2020
Social Work Intern
SAFY Of Ohio - Findlay
01.2017 - 05.2017
Camp Staff Member
4-H Camp Palmer
05.2016 - 07.2016
Bachelor of Science in Social Work - Social Work
Blowing Green State University
08.2014 - 05.2017