Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

VIVIAN CHANG

Dr. Peter Chen Dental Office
Fullerton,CA
2
Languages
26
years of professional experience

Reliable employee seeking sales assistant position. Offering excellent communication and good judgment.

Work History

Front Desk Representative/Dental Assistant

14 Years 7 Months
Dr. Peter Chen Dental Office | 01.2012 - Current
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Educated patients by giving oral hygiene, plaque control and postoperative instructions.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • •Scheduling of client appointments
  • •Supervision and appointment of patients
  • •Managing insurance claims
  • •Taking care of marketing and public relations
  • •Implementing procedures and policies

Sales Representative

6 Years 1 Month
AUGUSTUS TECHNOLOGY | 05.2000 - 06.2006

•Be knowledgeable about the product

•Contact new and existing customers to discuss needs

•Emphasize the features of products to highlight for customer needs

•Answer questions about the products

•Negotiate prices and terms and prepare sales invoice

•Collaborate with colleagues in many different sectors

•Maintain contact lists and follow up with customers to continue relationships

Education

Bachelor of Arts - English Literature

Providence University | Taichung, Taiwan | 07.1996

Skills

•Customer service skills to listen to the concerns of a customer and be able to address their needsand basic computer/ office skill
•Interpersonal skills to work with a wide variety of people each day
build relationships and network
•Confidence and strong self-assuredness to succeed in cold-calling customers and making a sale
•Communication skills
especially persuasion
to clearly convey the benefits of a product to potential customers

Languages

Chinese (Mandarin)
English

Timeline

Front Desk Representative/Dental Assistant

Dr. Peter Chen Dental Office
01.2012 - CurrentRead More

Sales Representative

AUGUSTUS TECHNOLOGY
05.2000 - 06.2006Read More

Providence University

Bachelor of Arts from English Literature
Read More
VIVIAN CHANG