Vivian Chevaldova
Naples,FL
Summary
I’m eager to apply my strong communication, problem-solving, and attention to detail skills in a sales role. With experience in customer service and a passion for helping others, I’m committed to providing exceptional experiences and building lasting relationships with clients. A quick learner and reliable team player, I’m excited to contribute to a sales team and take on new challenges while exceeding expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host
Oak and Stone
Naples, FL
09.2024 - Current
- At Oak and Stone, my previous experience in a fast-paced work environment has allowed me to handle busy days with ease. Stress doesn’t get to me, even during the most hectic shifts, because I have learned how to stay focused and efficient under pressure. I quickly picked up the responsibilities of being a host, adapting to the role with confidence and enthusiasm.
- One of the things I enjoy most about this job is interacting with people and helping out wherever I can. I always make an effort to support my coworkers, ensuring that everyone is working together smoothly. I never have a lazy day and take pride in staying productive throughout my shifts. No matter what is going on in my personal life, I never bring outside problems into work, maintaining a positive and professional attitude at all times.
- Communication is something I prioritize in every shift. Whether it’s coordinating with servers, keeping track of reservations, or assisting guests, I always make sure to stay in sync with my team. My reliability is another strength—I frequently work opening, double, and closing shifts, and I am always on time and ready to go.
- Throughout my time at Oak and Stone, I have strengthened my work ethic and ability to thrive in a busy environment. I take pride in being dependable, hardworking, and a team player, always striving to contribute to a smooth and successful shift.
Food Service Worker
Seed to Table
Naples, FL
07.2022 - 12.2023
- At Seed to Table, I began as a busser and was promoted to food runner after just two months, demonstrating my ability to adapt and excel in a fast-paced environment. The restaurant is known for being busy year-round, which meant I had to quickly learn how to work efficiently under pressure while maintaining a high standard of service. The experience helped me develop strong multitasking skills and the ability to stay calm and focused, even during the most hectic shifts.
- One of the biggest takeaways from this job was how much it improved my communication skills. Constantly interacting with customers and coworkers made me far more social and confident in a team setting. Whether coordinating with the kitchen staff or ensuring that guests received their meals promptly, I learned how to communicate clearly and effectively in a fast-moving environment.
- As I gained more experience, I was entrusted with additional responsibilities, including managing the expo station, and frequently handling cashier duties. Taking on these roles gave me a deeper understanding of restaurant operations and strengthened my ability to work efficiently in multiple positions. There was never a moment when I wasn’t actively engaged, which taught me the importance of time management and adaptability.
- Working at Seed to Table was a challenging yet rewarding experience that shaped my work ethic and problem-solving abilities. The high-energy environment pushed me to grow both personally and professionally, and I am grateful for the skills and experience I gained while working there.
Food Service Worker
I Heart Mac And Cheese
Naples, FL
03.2022 - 07.2022
- Working at I Heart Mac and Cheese in Naples, Florida, was my first job at 15, and it gave me a strong start in customer service. I started working there right when the restaurant first opened, which made the experience even more intense. For the first few months, it was extremely busy because many people in Naples had never seen or heard of I Heart Mac and Cheese before, and everyone wanted to try it.
- My responsibilities included prepping and making food, following recipes, and ensuring quality. I also worked as a cashier, taking orders, and assisting customers. With the constant rush of people, I quickly learned how to stay calm under pressure, work efficiently, and handle different types of customers professionally, and politely.
- In addition to food prep, I washed dishes by hand, and kept the restaurant clean, making sure everything met health and safety standards. With how busy it was, cleaning had to be done constantly, and I developed a strong attention to detail to maintain a sanitary workspace.
- Overall, this job gave me valuable experience in responsibility, multitasking, and customer service. It provided a solid foundation for working with people, solving problems, and staying professional in any situation. Starting at such a fast-paced time taught me how to adapt quickly and work hard, skills that will benefit me in any future job.
Education
High School Diploma -
Florida SouthWestern State College
Fort Myers, FLSkills
- Customer service – Gained strong customer interaction skills by addressing customer needs and ensuring satisfaction, which translates well into building relationships with clients in sales
- Communication – I develop excellent verbal communication skills while interacting with customers, coworkers, and management
- Common sense - Quickly learning and understanding to assist customers
- Problem-Solving – I can handle customer complaints and issues efficiently, finding solutions quickly to ensure customer satisfaction
- Time Management – I can demonstrate the ability to prioritize tasks efficiently in a fast-paced environment, ensuring all responsibilities, from meeting and greeting customers to closing a sales deal
- Teamwork – I collaborate well with team members in a fast-paced environment to meet the companies monthly and yearly goals and maintain smooth operations
- Adaptability – Adjusts easily to changes in shifts, busy hours, and customer demands, maintaining productivity and a positive attitude
Certification
- Serv Safe Certification
- Esthetician License
Languages
Russian
Professional
Affiliations
- Fishing
- Line Dancing
- Working out
Timeline
Host
Oak and Stone
09.2024 - Current
Food Service Worker
Seed to Table
07.2022 - 12.2023
Food Service Worker
I Heart Mac And Cheese
03.2022 - 07.2022
- Serv Safe Certification
- Esthetician License
High School Diploma -
Florida SouthWestern State College
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