PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Timeline

VIVIAN CRENSHAW

State of Illinois
Blue Island,IL
13
years of professional experience

Mental health professional with solid track record in patient care and therapeutic support. Skilled in crisis intervention, patient assessment, and developing personalized care plans. Strong focus on team collaboration and adaptable to changing needs. Dependable with deep understanding of mental health conditions and effective communication techniques.

Work History

Mental Health Technician II

3 Years 3 Months
State of Illinois | 07.2023 - Current
  • Applied de-escalation techniques to maintain a safe, therapeutic environment.
  • Monitored patient behavior and reported status changes to nursing staff.
  • Documented observations, incidents, and care activities in clinical records.
  • Applied de-escalation techniques to maintain a safe, therapeutic environment.
  • Escorted patients to appointments, programs, and supervised activities.
  • Modeled proper crisis intervention procedures and guided newer staff.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.

Mental Health Worker / CNA

4 Years
Maxim Healthcare Services | 06.2019 - 06.2023
  • Handled conflicts by using verbal and physical strategies, restoring order and preventing escalation.
  • Monitored patients in their rooms to ensure safety and well-being.
  • Observed camera feeds to detect unusual behaviors
  • Inspected areas for potential weapons to maintain safety
  • Resolved conflicts using verbal and physical strategies, restoring order and preventing escalation.
  • Hallway monitor
  • Monitored patient behavior and documented changes to support individualized care plans.
  • Maintained compliance with safety protocols, confidentiality standards, and facility procedures.

CNA

7 Months
St James Manor & Villas | 12.2017 - 07.2018
  • Ensured safety standards through proper handling and disposal of biomedical waste, contributing to a safe healthcare environment.
  • Monitored patient conditions and reported issues to RNs, enhancing patient safety and care quality.
  • Provided personal care to patients under guidance of registered nurses.
  • Assisted elderly and disabled with daily living activities to enhance their quality of life.

CNA

3 Years 1 Month
Addus HomeCare | 01.2014 - 02.2017
  • Supported elderly and disabled clients in maintaining their independence through essential daily tasks.
  • Ensured safety standards through proper handling and disposal of biomedical waste.
  • Documented actions, vitals, and orders in [Software].
  • Managed non-medical patient care activities, including laundry, food preparation, and room cleaning, to enhance patient comfort.
  • Provided support, companionship, and stimulation through conversation and recreational activities to improve patient well-being.

CNA

7 Months
Franciscan Village | 04.2014 - 11.2014
  • Supported elderly and disabled clients in performing daily living activities to enhance their quality of life.
  • Ensured patients remained clean, dry, and comfortable as directed by registered nurses.
  • Monitored patient conditions and reported issues to RNs to ensure timely interventions.
  • Maintained safety standards with proper handling and disposal of biomedical waste.
  • Managed non-medical patient care activities, including laundry, food preparation, and room cleaning to support overall patient well-being.

Education

High School Diploma

Continental Academy | Mirmar, FL | 04-2001

Security - Security

MABMA ENTERPRISE, LLC | Chicago, IL | 01-2015

Certificate Nursing Assistant - Healthcare

Harold Washington College | Chicago, IL | 11-2002

Skills

Patient support
Personal hygiene assistance
Behavior observation
Progress monitoring
Case documentation
Treatment Planning
Communication Skills
Hygiene management
Safety monitoring
Attention to detail
ADL assistance

Timeline

Mental Health Technician II

State of Illinois
07.2023 - CurrentRead More

Mental Health Worker / CNA

Maxim Healthcare Services
06.2019 - 06.2023Read More

CNA

St James Manor & Villas
12.2017 - 07.2018Read More

CNA

Franciscan Village
04.2014 - 11.2014Read More

CNA

Addus HomeCare
01.2014 - 02.2017Read More

Continental Academy

High School Diploma
Read More

MABMA ENTERPRISE, LLC

Security from Security
Read More

Harold Washington College

Certificate Nursing Assistant from Healthcare
Read More
VIVIAN CRENSHAW