Overview
Work History
Education
Skills
Languages
Computer Skills
Timeline
Generic

Vivian Do

Maywood

Overview

9
9
years of professional experience

Work History

Receptionist

C F Nail Care
05.2016 - Current
  • Managed over 50 customer calls daily to confirm appointments and resolve inquiries.
  • Greeted visitors and customers, delivering professional and knowledgeable support.
  • Processed customer payments through cash registers and credit card transactions.
  • Restocked supplies and submitted purchase orders to maintain optimal inventory levels.

Chem Office Worker

Saint Joseph's University
01.2024 - 05.2024
  • Restocked items on shelves and bins to keep inventory available
  • Performed office tasks that needed to be accomplished
  • Adhered to company policies, safety procedures, and performance standards
  • Cleaned and straightened work areas to maximize productivity and safety
  • Monitored incoming messages on voicemail system ensuring prompt response times.
  • Trained staff members to perform work activities and use computer applications.
  • Inventoried and ordered materials, supplies and services.
  • Handled incoming and outgoing mail and packages, including preparation for shipping.

Cosmetic Class

Saint Joseph's University
01.2024 - 05.2024
  • Executed precise ingredient mixing and batch preparation for diverse cosmetic products
  • Created and tested various formulas, including emulsions, creams, and gels
  • Developed skincare, lip care, and haircare products with a focus on safety and efficacy
  • Maintained meticulous attention to detail to ensure high-quality results
  • Understood processes for creating new cosmetic products from concept through formulation
  • Gained practical experience in a well-equipped laboratory with product testing and formulation

Medical Receptionist

OBGYN & Infertility Services of Northern NJ
05.2023 - 08.2023
  • Scheduled and followed up on patient appointments, while processing payments and maintaining files
  • Verified insurance coverage and collected co-payments for scheduled appointments
  • Greeted patients, assessed purpose of visit, and directed to appropriate staff members
  • Transmitted medical records via mail, email, or fax in compliance with confidentiality regulations
  • Scheduled tests, lab work, or x-rays based on physician orders to ensure timely care
  • Managed office phone lines by checking voicemail and directing messages efficiently
  • Executed data entry tasks related to billing and collections procedures accurately
  • Processed referrals for specialist care as requested by physicians or patients

Education

Bachelor of Science - Pharmaceutical Chemistry

Saint Joseph's University
Philadelphia, PA
05-2024

Skills

  • Analytical skills
  • Chemical analysis and handling
  • Chromatography techniques
  • Data collection methods
  • Effective communication
  • Laboratory instrumentation
  • Laboratory techniques
  • Product formulation
  • Quality assurance
  • Sample preparation and analysis
  • Spectrophotometry and UV spectroscopy

Languages

English
Native/ Bilingual
Vietnamese
Native/ Bilingual

Computer Skills

  • Data Entry
  • Google Slides
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Word

Timeline

Chem Office Worker

Saint Joseph's University
01.2024 - 05.2024

Cosmetic Class

Saint Joseph's University
01.2024 - 05.2024

Medical Receptionist

OBGYN & Infertility Services of Northern NJ
05.2023 - 08.2023

Receptionist

C F Nail Care
05.2016 - Current

Bachelor of Science - Pharmaceutical Chemistry

Saint Joseph's University

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Vivian Do