Hi, I’m
VIVIAN GONZALEZ
Miami,FL
Work Preference
Summary
Experienced salesperson with a strong background in customer service, boasting over 10 years of industry experience. Demonstrates critical thinking and sound decision-making in high-pressure situations, consistently resolving customer concerns professionally. Known for attention to detail, problem-solving abilities, and adaptability to changing environments. Seeking a bridal consultant position to leverage skills and contribute to organizational success.
Overview
10
years of professional experience
Work History
DoorDash
Delivery Driver
10.2021 - Current
Job overview
- Deliver orders promptly and accurately to customers' doorsteps while providing friendly and professional customer service
- Adhere to all traffic laws and regulations to ensure safe and legal driving practices
- Effectively communicate with customers regarding any delivery updates or delays to ensure transparency and customer satisfaction
- Calculating expenses and net profit while meeting personal profit goals.
Bridals by Lori
Dress & Tuxedo Consultant
07.2018 - 10.2021
Job overview
- Training new employees on POS systems and trends in the market
- Develop and maintain relationships with bridal and tuxedo vendors to ensure access to the latest trends, designs, and inventory
- Collaborate with the alterations team to ensure that dresses and tuxedos are properly fitted and tailored to each customer's specifications
- Provide personalized styling advice to customers to create their desired wedding look
- Exceeding monthly sales goals to maximize commission percentage and meeting sales goal for spiffs.
David's Bridal
Stylist
01.2015 - 05.2018
Job overview
- Circle of Excellence for top yearly sales for 2016 & 2017 ($250,000 annual sales)
- Maximize sales while providing excellence customer service
- Managed customer expectations with open consultations and frequent communication
- Contributed to team success by calculating and exceeding team and personal sales goals
- Develop and execute creative bridal styling concepts and ideas to enhance the overall customer experience and exceed sales goals.
Education
Course CareersOnline
Technology Sales
03.2026 - 04.2026
University Overview
Intensive online course in technology sales development. I have also learned skills like researching new prospects, cold outreach (Email, Phone, Voicemails, LinkedIn), and running a discovery call using SPIN and BANT.
Georgia Southern UniversityGeorgia
Bachelor of Arts from Early Childhood Education
05-2018
University Overview
Completed over 600 internship hours within the elementary level. Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.
- Extracurricular Activities: President of Hispanic Outreach & Leadership
Skills
- Sales
- Customer Service
- Critical Thinking
- Communication
- Spanish
- Time Management
- Active listening
- Organization
Languages
Spanish
Native or Bilingual
Timeline
Course Careers
Technology Sales
03.2026 - 04.2026
Delivery Driver
DoorDash
10.2021 - Current
Dress & Tuxedo Consultant
Bridals by Lori
07.2018 - 10.2021
Stylist
David's Bridal
01.2015 - 05.2018
Georgia Southern University
Bachelor of Arts from Early Childhood Education