Vivian Guajardo
Kenosha
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Manager
Derick Dermatology
Libertyville, IL
07.2025 - Current
- Overseeing daily clinic operations, ensuring efficient patient flow and optimal resource utilization.
- Train and mentor administrative staff, fostering a collaborative team environment focused on excellence.
- Enhance team morale through regular performance evaluations, constructive feedback, and tailored professional development plans.
- Manage payroll documentation, time-card approval and leave requests.
- Assist in the hiring process by interviewing candidates and making informed hiring decisions based on skills, experience, and fit within the team dynamic.
Medical Assistant/Surgical Assistant
Derick Dermatology
Lindenhurst, IL
07.2023 - 07.2025
- Documented medical data in patient charts, facilitating accurate records.
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Cleaned treatment rooms and medical instruments, complying with infection control standards.
- Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing.
- Maintained a sterile field environment throughout surgical procedures.
- Set up instruments for use during surgical procedures.
- Assisted healthcare providers during dermatological procedures, ensuring patient comfort and safety.
Medical Assistant/Clinical Coordinator
Envision HealthCare
Pleasant Prairie
05.2022 - 07.2023
- Supported physicians in examinations, procedures, and diagnostic tests
- Scheduled appointments and maintained patient records
- Cleaned treatment rooms and medical instruments, complying with infection control standards
- Obtained medical information and measured vital signs, weight, and height
- Collected blood specimens and prepared specimen for lab
- Collected urine samples for urine drug testing and performed breath alcohol testing.
Marketing/Operational Manager
Ulta Beauty
Pleasant Prairie
10.2018 - 11.2022
- Contributed to brand message development, driving brand consistency across platforms
- Evaluated customer feedback to drive product improvement
- Utilized strong analytical and problem-solving skills to address operational issues
- Mentored and trained new employees.
Sales Associate
Ralph Lauren
Pleasant Prairie
03.2016 - 10.2018
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Handled customer complaints and inquiries in a courteous and efficient manner.
Education
High School Diploma -
Indian Trail Medical Academy
Kenosha, WINursing
Gateway Technical College
Kenosha, WISkills
- Multitasking Strengths
- Company Standards
- Customer service
- Office management
- Organizational skills
- Direct Patient Care
Certification
- DOT Drug Screening
- CPR/BLS
- Breath Alcohol Technician
Timeline
Office Manager
Derick Dermatology
07.2025 - Current
Medical Assistant/Surgical Assistant
Derick Dermatology
07.2023 - 07.2025
Medical Assistant/Clinical Coordinator
Envision HealthCare
05.2022 - 07.2023
Marketing/Operational Manager
Ulta Beauty
10.2018 - 11.2022
Sales Associate
Ralph Lauren
03.2016 - 10.2018
High School Diploma -
Indian Trail Medical Academy
Nursing
Gateway Technical College