Vivian Guerrero
Grand Prairie,TX
Summary
Retail operations professional supporting register accuracy, customer service, and front-end training in a busy store environment. Reconciles 5+ closings per week, assists shoppers, and mentors newer cashiers on register use and sales software. Positioned for a Lead Cashier role by combining cash handling, team support, and front-end control.
Overview
7
7
years of professional experience
Work History
Package Handler/Sorter
UPS
Grand Prairie, TX
03.2024 - 09.2026
- Processed 60 packages per shift while keeping sorting work organized and moving on schedule.
- Followed safety regulations and maintained a clean, hazard-free warehouse work area.
- Verified incoming materials against packing lists to confirm quantity and item descriptions matched received shipments.
- Communicated delays and shipment issues to supervisors and completed data entry for mishandled packages.
- Unpacked and repacked items into different quantities and configurations for outbound shipment.
- Supported warehouse workflow by confirming proper shipment procedures and maintaining steady order through the facility.
Cashier
Domino's
Bedford, TX
10.2022 - 09.2023
- Greet all guests
- Monetary transactions in a fast-paced environment
- Manage orders threw computer system
- Stock ingredients from delivery area to storage, work area, walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and facility approximately daily.
Restaurant Hostess
Olive Garden
Fort Worth, TX
09.2023 - 11.2024
- Welcomed guests warmly and set clear expectations for wait times and seating availability.
- Coordinated table flow with servers to keep dining areas organized and guest movement efficient.
- Updated reservation and seating records accurately to maintain current front-of-house information.
- Supported conflict resolution by addressing guest concerns calmly and involving management when needed.
Head Cashier
Champs Sports
Arlington, TX
12.2019 - 09.2022
- Trained new cashiers on register use, merchandise scanning, cash handling, and point of sale operation.
- Reconciled daily totals and balanced compliant ledgers to support accurate cash drawer balancing and front desk security protocols.
- Mentored new team members on sales software, data entry, and order management system use.
- Kept stock aligned with expected demand through inventory control and merchandise support.
- Covered extra shifts and call-in gaps to maintain service levels and support team workload during busy periods.
Education
High School Diploma -
Arlington High School
Arlington, TX05.2021
Skills
Data entry
Inventory control
Order management system
Shipping and receiving
Warehouse operations
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Package Handler/Sorter
UPS
03.2024 - 09.2026
Restaurant Hostess
Olive Garden
09.2023 - 11.2024
Cashier
Domino's
10.2022 - 09.2023
Head Cashier
Champs Sports
12.2019 - 09.2022
High School Diploma -
Arlington High School