VIVIAN HUGHES
Richmond,VA
Summary
English major with a strong foundation in literary analysis, writing, and communication. Proven track record of excellent customer service through diverse roles in the food service and retail industries. Adept at working in fast-paced environments, resolving conflicts, and ensuring customer satisfaction. Seeking an internship or entry-level position to leverage my skills in writing, editing, and research.
Overview
4
4
years of professional experience
Work History
Barista
Dunkin Donuts & Baskin Robbins
Ashburn, VA
05.2023 - 08.2023
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
VCUArts Federal Work Study
Virginia Commonwealth University, VCU
Richmond, VA
09.2022 - 05.2023
- Film and Photography equipment rental
- Renting and returning equipment and helping customers find the right one for their needs
Barnes and Noble Bookseller
Chesapeake, VA
05.2020 - 11.2022
- Listened to customer interests and needs and matched with suitable books and related products.
- Organizing merchandise into visually appealing displays
- Processing payments and returns
- Maintaining inventory
- Supported online orders by pulling and ringing merchandise for shipment.
- Trained new employees with a focus on expertise transfer and skill development.
Chickfila Team Member
Chesapeake, VA
06.2019 - 05.2020
- Worked several different stations
- Cash register operations
- Kept work areas clean and organized
- Customer service
Education
Some College (No Degree) - English
Virginia Commonwealth University
RichmondSkills
- Writing and editing
- Administrative assistance
- Customer Service
- Social Media
- Time Management
- Creative Arts
- POS System Operation
- Store Opening and Closing
- Team Leadership
Timeline
Barista
Dunkin Donuts & Baskin Robbins
05.2023 - 08.2023
VCUArts Federal Work Study
Virginia Commonwealth University, VCU
09.2022 - 05.2023
Barnes and Noble Bookseller
05.2020 - 11.2022
Chickfila Team Member
06.2019 - 05.2020
Some College (No Degree) - English
Virginia Commonwealth University
Similar Profiles
Umang WaliaUmang Walia
Crew Member at Dunkin Donuts & Baskin RobbinsCrew Member at Dunkin Donuts & Baskin Robbins
Michael GaoMichael Gao
Crew at Dunkin Donuts / Baskin RobbinsCrew at Dunkin Donuts / Baskin Robbins
Stephanie MsunguStephanie Msungu
Team Member at Dunkin Donuts & Baskin RobbinsTeam Member at Dunkin Donuts & Baskin Robbins
Reagan QuimpoReagan Quimpo
Crew Member at Dunkin Donuts & Baskin RobbinsCrew Member at Dunkin Donuts & Baskin Robbins
Noah RodenbergNoah Rodenberg
Retail Stocking Associate at Harbor Freight ToolsRetail Stocking Associate at Harbor Freight Tools