Vivian Jackson-Ricks
Customer service
Beaver Falls,PA
Summary
Hardworking employee with customer service, multitasking and time management skills. Greets every customer with a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Food Service Worker
St. Barnabas Beaver Meadows
Beaver, PA
05.2023 - Current
- Served meals to customers in a friendly and courteous manner.
- Cleaned kitchen areas, equipment and utensils.
- Greeted customers upon arrival in the dining area.
- Delivered food orders promptly and accurately to guests tables.
- Prepared beverages such as coffee, tea, soda..
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Replenished condiments at customer tables as needed.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Operated dishwashing machines safely and efficiently.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
Cashier
McDonald's Restaurant
Beaver Falls, PA
09.2019 - 04.2020
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Greeted customers upon arrival in the dining area.
- Delivered food orders promptly and accurately to guests tables.
- Prepared beverages such as coffee, tea, soda..
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Monitored inventory levels of food items used during meal services.
- Ensured that all foods were prepared according to health department regulations.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Followed established cash handling procedures when collecting payment from customers.
- Organized take-out orders for customers who requested them.
- Operated dishwashing machines safely and efficiently.
- Operated cash register to process cash, check and credit card transactions.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Performed variety of duties related to food service.
- Maintained professional demeanor during interactions with customers and co-workers.
- Maintained order and cleanliness of work areas to conform with health codes.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
Cashier
Boscovs
Monaca, PA
07.2017 - 07.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
Associate of Arts - Business Administration
Strayer University
Washington, DC12-2022
Skills
- Customer Service, interpersonal skills, computer experience, multitasking, cash handling experience
Timeline
Food Service Worker
St. Barnabas Beaver Meadows
05.2023 - Current
Cashier
McDonald's Restaurant
09.2019 - 04.2020
Cashier
Boscovs
07.2017 - 07.2019
Associate of Arts - Business Administration
Strayer University
Similar Profiles
Vincent SamorajVincent Samoraj
Golf Course Staff Member at Beaver Meadows Golf CoarseGolf Course Staff Member at Beaver Meadows Golf Coarse
Andrea CookAndrea Cook
Teaching Assistant at St Barnabas Mat, St NIcolas C Of E Primaray SchoolTeaching Assistant at St Barnabas Mat, St NIcolas C Of E Primaray School
Marjorie GreenMarjorie Green
Respiratory therapist at St Barnabas HospitalRespiratory therapist at St Barnabas Hospital