Vivian Jiang
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving target
Overview
6
6
years of professional experience
Work History
Sales Representative
PA Home Supply
Philadelphia, PA
02.2021 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Conducted market research to identify selling possibilities, and actively evaluated customer needs.
- Listened to customer needs to identify and recommend the best products and services.
- Prepared and delivered appropriate presentations on products and services.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Negotiated deals and handled complaints or objections.
- Maintained accurate records of all sales and prospecting activities.
- Identified customer needs by asking questions and advising on the best solutions.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked with cross-functional teams to achieve goals.
- Coordinated with other departments to ensure the timely delivery of orders.
- Greeted and assisted customers to foster positive experiences.
Server
K-Pot Restaurant
Philadelphia, PA
04.2019 - 12.2020
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Performed opening and closing duties, such as setting up the dining area and restocking supplies.
- Maintained records of transactions made during the shift.
- Provided exceptional service to the high volume of daily customers.
Education
Bachelor of Science - Accounting
University of North Carolina At Greensboro
Greensboro, NC01-2019
Associate of Arts - Accounting
Guilford Technical Community College
Jamestown, NC01-2016
Skills
- Customer relationship management
- Market research
- Lead generation
- Critical thinking
- Well time Management
- Attention to detail and organization
Accomplishments
- Beta Alpha Psi (International Honor Society)
Languages
Chinese (Mandarin)
Native/ Bilingual
International Project
- X-Culture, International business — Team Player
-Work with global virtual team by providing solutions for real business to enter the new market
-Ensure team members communicate on regularly basis
-Plan out essential tasks and ensure team members meet weekly deadline
-Embrace teamwork with positive mindset
Timeline
Sales Representative
PA Home Supply
02.2021 - Current
Server
K-Pot Restaurant
04.2019 - 12.2020
Bachelor of Science - Accounting
University of North Carolina At Greensboro
Associate of Arts - Accounting
Guilford Technical Community College
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