Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vivian Marro

Orem

Summary

Dynamic and results-driven professional with extensive experience in customer service at Asahi Sushi & Grill Restaurant. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Skilled in order management and team collaboration, consistently ensuring smooth operations and a positive dining experience.

Overview

3
3
years of professional experience

Work History

Food and Beverage Server

Asahi Sushi & Grill Restaurant
Orem
04.2024 - 04.2025
  • Communicated with customers, provided friendly, continuous service, and answered questions about menu items.
  • I was able to prioritize tasks efficiently and possessed excellent time management skills.
  • Have a positive attitude during stressful situations, and keep on top of my tasks.
  • Checked with customers to determine satisfaction with meals, and promptly took action to correct problems.

Direct Support Professional Caregiver

North Eastern Services
Lehi
04.2023 - 03.2024
  • Maintained accurate documentation of client behavior, progress notes, and incident reports daily.
  • Monitored health and well-being of clients and reported significant health changes.
  • Maintained residents' homes and provided for their daily hygienic needs.

Shift Manager

Chip Cookies
Murray
08.2022 - 04.2023
  • I opened the store independently, got the kitchen ready for the day, and kept the operation running smoothly.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Worked independently and promoted high customer satisfaction by resolving problems with knowledgeable, and friendly service.

Education

High School Diploma -

West High School
Salt Lake City, UT
04-2022

Skills

  • Customer service
  • Order management
  • Attention to detail
  • Payment processing
  • Effective communication
  • Team collaboration
  • Daily specials memorization
  • Conflict resolution

Timeline

Food and Beverage Server

Asahi Sushi & Grill Restaurant
04.2024 - 04.2025

Direct Support Professional Caregiver

North Eastern Services
04.2023 - 03.2024

Shift Manager

Chip Cookies
08.2022 - 04.2023

High School Diploma -

West High School

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