VIVIAN MARTIN
Dedham,MA
Overview
3
3
years of professional experience
Work History
Sales Lead
ReLeaf Alternative Natick
07.2025 - Current
- Designed and executed targeted marketing blasts to 200+ customers, utilizing Canva, increasing customer engagement and store visibility.
- Analyzed monthly sales and customer trends to optimize future product purchasing decisions, reducing overstock, staying on top of trends and improving product assortment
- Provided exceptional customer service that fostered strong relationships and drove repeat business.
- Coordinated inventory management for 600+ SKUs, enforcing expiration protocols and maintaining organized backstock to optimize product availability.
- Supervised shifts of up to 6 staff, ensuring compliance with Cannabis Control Commission regulations and company procedures to maintain operational integrity.
Executive Coordinator
4C Partners LLC
03.2024 - 03.2025
- Coordinated daily operations with internal team for 20+ clients, ensuring timely responses and successful campaign execution.
- Supported in the development and execution of media campaigns that contributed to 30+ electoral wins nationwide.
- Drafted client-facing materials, including over 20 scripts for television and digital platforms, campaign reports, pitch decks, and research documents.
- Compiled and organized media assets for 100+ deliverables for clients including Democratic Congressional Campaign Committee, Rep. Jahana Hayes, and House Majority PAC.
- Conducted daily media scans for Virginia House Democratic Caucus during legislative sessions, identifying key news coverage and delivering timely reports to internal and external teams.
- Proofread 200+ deliverables to ensure accuracy, message consistency and legal compliance.
- Filled in for Director of Operations as needed, communicated with clients, led team meetings, and managed internal workflows.
Shift Supervisor
Compass Coffee
06.2023 - 06.2024
- Led shifts of up to 8 baristas in high-traffic café, delegating tasks to enhance operational efficiency and compliance with company standards.
- Trained and mentored 10+ new staff members on beverage preparation, customer service protocols, and operational procedures to improve consistency and speed.
- Ensured product quality, maintained store cleanliness, and delivered exceptional customer service during peak periods to meet customer expectations.
- Supported inventory management, scheduling, and daily cash reconciliations to facilitate smooth managerial operations.
Education
Bachelor of Arts - Political Science, Minor in Communications
The George Washington University
Washington, DC05-2023
Skills
- Sales Strategy
- Digital Marketing
- Customer Engagement
- Data analysis
- Canva
Timeline
Sales Lead
ReLeaf Alternative Natick
07.2025 - Current
Executive Coordinator
4C Partners LLC
03.2024 - 03.2025
Shift Supervisor
Compass Coffee
06.2023 - 06.2024
Bachelor of Arts - Political Science, Minor in Communications
The George Washington University