Hi, I’m
Vivian Masters
ATLANTA
Summary
Meticulous Hostess with background in hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
years of professional experience
Work History
White OakAtlanta, GA
Head Hostess
11.2024 - Current
Job overview
- Managed seating arrangements to optimize guest flow and enhance dining experience.
- Coordinated with kitchen and waitstaff to ensure timely service during peak hours.
- Developed training materials for new host staff to improve onboarding efficiency.
- Oversaw reservation system to minimize wait times and maximize table utilization.
- Designed and printed new lunch, dinner, and liquor menus for events and seasonal changes.
The One Sushi +Brookhaven, GA
Hostess/Server
01.2023 - 09.2024
Job overview
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
- Assisted in maintaining cleanliness and organization of dining area.
- Coordinated with kitchen staff to ensure timely food service.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Matcha Cafe MaikoTucker, GA
Barista
06.2021 - 05.2023
Job overview
- Prepared high-quality matcha beverages following established recipes and presentation standards.
- Managed customer orders efficiently, ensuring timely service during peak hours.
- Trained new baristas on beverage preparation techniques and cafe procedures.
- Maintained cleanliness and organization of workstations and dining areas throughout shifts.
Education
LakeSide High SchoolAtlanta, GA
High School Diploma
06-2023
Skills
- Exceptional communication
- Guest service
- Menu design
- Effective multitasking
- Calm demeanor
- Flexible and adaptable
- Staff training
- Restaurant software proficiency
- Reservation coordination
Timeline
Head Hostess
White Oak
11.2024 - Current
Hostess/Server
The One Sushi +
01.2023 - 09.2024
Barista
Matcha Cafe Maiko
06.2021 - 05.2023
LakeSide High School
High School Diploma