Vivian McMahon
Brookline,MA
Summary
Dependable server successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in customer satisfaction, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Server (Subject To Change)
Orinoco Kitchen
05.2021 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Lifeguard, Swim Instructor
Summer At Park At The Park School
06.2019 - 08.2019
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Provided friendly customer service to guests and addressed concerns.
- Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
Education
No Degree - Criminal Justice, Psychology
Northeastern University
Boston, MA05.2026
High School Diploma -
Brookline High School
Brookline, MA05.2021
Skills
- Exceptional Customer Service
- Order Accuracy
- Professional Appearance
- Conflict Resolution
- Organizational Skills
- Time Management
- Strong Work Ethic
- Multitasking Abilities
- Positive Attitude
- Team Collaboration
Timeline
Server (Subject To Change)
Orinoco Kitchen
05.2021 - Current
Lifeguard, Swim Instructor
Summer At Park At The Park School
06.2019 - 08.2019
No Degree - Criminal Justice, Psychology
Northeastern University
High School Diploma -
Brookline High School
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