Vivian Ortiz
Haines City,FL
Summary
Bilingual Real Estate Agent recognized for strong client relationship management and market analysis skills. Committed to providing exceptional guidance throughout the transaction process to ensure client satisfaction and compliance.
Overview
28
28
years of professional experience
Work History
Real Estate Agent
Oak Avenue Real Estate LLC
Winter Garden, FL
05.2015 - Current
- Negotiated successful sales agreements, ensuring favorable terms for clients and maximizing profitability.
- Conducted comprehensive market analyses to determine property values and guide pricing strategies.
- Developed targeted marketing campaigns utilizing social media platforms to enhance property visibility.
- Provided expert guidance throughout transaction processes, ensuring compliance with local regulations and standards.
- Built and maintained strong relationships with clients, resulting in high referral rates and repeat business.
- Coordinated property showings and open houses, showcasing properties effectively to prospective buyers.
Real Estate Agent
CENTURY 21 All Homes & Properties
Kissimmee, FL
01.2014 - 05.2015
- Leveraged CRM systems to track leads, manage client interactions, and streamline follow-up processes.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
Table Game Supervisor
Mohegan Sun Casino And Resort
Norwich, CT
08.1998 - 04.2012
- Supervised daily operations of table games, ensuring compliance with gaming regulations and company policies.
- Trained and mentored staff on game rules, customer service standards, and operational procedures.
- Monitored game integrity and player behavior to maintain a fair and secure gaming environment.
- Developed staffing schedules to optimize table game coverage during peak hours and special events.
- Resolved customer inquiries and disputes effectively, fostering positive relationships with patrons.
- Oversaw area games to maintain security and compliance.
Education
Certificate - Real Estate
Institute of Real Estate World Consultant
Kissimmee FL 03-2014
Skills
- Real Estate Sales & Listings
- Buyer & Seller Representation
- Investment Property Analysis
- Contract Negotiation
- Market Research & Pricing Strategy
- Client Relationship Management
- Marketing & Property Promotion
- Transaction Coordination
- Bilingual: English & Spanish
- Strong knowledge of Central Florida neighborhoods and market trends
Timeline
Real Estate Agent
Oak Avenue Real Estate LLC
05.2015 - Current
Real Estate Agent
CENTURY 21 All Homes & Properties
01.2014 - 05.2015
Table Game Supervisor
Mohegan Sun Casino And Resort
08.1998 - 04.2012
Certificate - Real Estate
Institute of Real Estate World Consultant