Vivian Osvaldo
Alexandria,VA
Summary
Skilled worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.
Overview
10
10
years of professional experience
Work History
Front Desk Agent
Dittmar Company
Arlington, VA
02.2025 - Current
- Improved tenant satisfaction by promptly addressing maintenance requests and concerns.
- Assisted in training of new hires within company policies guidelines increasing overall productivity of the team.
- Provided excellent customer service to prospective tenants by conducting informative property tours and promptly addressing inquiries.
- Responded to customer complaints and requests.
- Collected room deposits, fees, and payments.
- Oversaw emergency procedures and protocols, ensuring the safety of all residents in the event of an incident.
Private Elderly Caregiver
Helen Harvey
Alexandria, Virginia
12.2021 - Current
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with daily living activities, running errands and household chores.
Hostess
Ruth Chris Steakhouse
Arlington, Virginia
08.2019 - 07.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Beauty Advisor
Sally Beauty Supply
Alexandria, Virginia
01.2019 - 06.2019
- Processed payments, entering sales in register for prompt customer service.
- Maintained counter and display areas for cleanliness and organization.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Arranged merchandise to present visually appealing displays and attract clientele.
Restaurant Team Member
Chipotle Mexican Grill
Falls Church, VA
06.2016 - 11.2018
- Greeted guests pleasantly and answered menu questions.
- Operated register to process payments and collect cash payment for order totals.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Education
Associate of Science - Health Sciences
Northern Virginia Community College
Alexandria, Va06.2020
High School Diploma -
T.C Williams High School
Alexandria, Va06.2017
Skills
- Microsoft Office Word, Powerpoint, Excel, Macintosh etc
- Social Perceptiveness
- Basic Mathematics
- Flexible Hours
- Strong Communication and Interpersonal Skills
- Excellent Written and Verbal Communication
Languages
Spanish
Elementary
Tygrinia
Native or Bilingual
Timeline
Front Desk Agent
Dittmar Company
02.2025 - Current
Private Elderly Caregiver
Helen Harvey
12.2021 - Current
Hostess
Ruth Chris Steakhouse
08.2019 - 07.2021
Beauty Advisor
Sally Beauty Supply
01.2019 - 06.2019
Restaurant Team Member
Chipotle Mexican Grill
06.2016 - 11.2018
Associate of Science - Health Sciences
Northern Virginia Community College
High School Diploma -
T.C Williams High School