Vivian Phung
Lincoln Park,NJ
Summary
Results-driven Regional Manager with expertise in strategic planning, operational efficiency, and team collaboration. Excels at implementing effective policies to consistently foster a collaborative environment with a strong focus on communication.
Overview
11
11
years of professional experience
Work History
Regional Manager
Playa Bowls LLC
, NJ
09.2017 - Current
- Implemented goals, program updates, policies, and procedures across eight locations to maintain cohesive organizational structures
- Acting as liaison between corporate management and franchise owners to facilitate effective communication and collaboration towards effective ROI
- Prepare and execute meetings with up to 20 employees in reference to new menu offerings, procedural updates, and marketing initiatives
- Discover, pilot test, and implement new technologies to improve efficiency
Events Coordinator
Lizzmonade LLC
06.2015 - 09.2019
- Coordinated up to 15 weekly events, guaranteeing timeliness of staff and maintaining vendor relationships
- Provide logistical support of inventory and staffing, ensuring client satisfaction
- Developed and implemented new employee training programs to streamline employee retention and success
Education
Bachelor of Arts - Organizational Communication
Montclair State University
Montclair, NJ05-2016
Skills
- Policy development
- Strategic planning
- Operational efficiency
- Analytical thinking
- Team collaboration
- Conflict resolution
- Interpersonal communication
Affiliations
- Sharing petitions for the protection of wildlife
- Introducing friends and colleagues to animal rescues and away from breeders and pet stores
Timeline
Regional Manager
Playa Bowls LLC
09.2017 - Current
Events Coordinator
Lizzmonade LLC
06.2015 - 09.2019
Bachelor of Arts - Organizational Communication
Montclair State University