Vivian Powell
Lindale,Texas
Summary
Dynamic Store Manager with a proven track record at Family Dollar, excelling in customer service and merchandise planning. Enhanced sales through innovative visual merchandising and effective employee training. Committed to maintaining a safe environment while driving performance improvements, showcasing strong leadership and retail inventory management skills.
Overview
2025
2025
years of professional experience
Work History
Store Manager of Operations
Family Dollar
Lindale And Tyler , Tx
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Facilitated open communication channels between staff members and upper management by conducting regular team meetings, fostering transparency in decision-making processes.
- Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
- Managed budget allocation for staffing, inventory, and other operational expenses to maximize profitability.
- Evaluated store performance metrics to identify areas of improvement and implement necessary changes for better results.
- Managed overall visual merchandising efforts within the store location while adhering to corporate standards and guidelines, ensuring a consistent brand image across all marketing materials.
Ass't Store Manager, Merchandising
Big Lots
Tyler, TX
03.2016 - 02.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Education
H.S. Diploma - General Studies
Tivy High
Kerrville, TX05.1978
Skills
- Computer skills
- Performance appraisals
- Health and safety
- Employee training
- Store maintenance
- Merchandise planning
- Point of sale systems
- Friendly and positive
- Product merchandising
- Customer service
- Retail inventory management
Timeline
Ass't Store Manager, Merchandising
Big Lots
03.2016 - 02.2025
Store Manager of Operations
Family Dollar
H.S. Diploma - General Studies
Tivy High