Vivian Rodriguez -Martinez
WAPATO
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
8
8
years of professional experience
Work History
Scheduling Coordinator
Walla Walla Orthodontics
Yakima, WA
12.2025 - 04.2026
- Coordinated patient scheduling to optimize appointment availability and minimize wait times.
- Managed communication between patients and orthodontic team to ensure clarity in treatment plans.
- Developed efficient scheduling processes, improving overall office workflow and patient satisfaction.
- Trained new staff on scheduling protocols, enhancing team performance and service delivery.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
Sales Associate
Five Below
Yakima, WA
08.2025 - 12.2025
- Assisted customers in identifying products and resolving inquiries to enhance shopping experience.
- Maintained store displays and merchandising standards to ensure appealing presentation of merchandise.
- Processed transactions efficiently, ensuring accuracy in cash handling and register operations.
- Collaborated with team members to optimize inventory management and restocking procedures.
Key Holder
Bath & Body Works
Yakima, WA
01.2024 - 03.2025
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored new associates, fostering a collaborative team environment.
- Managed cash handling processes, ensuring accuracy during transactions and end-of-day reconciliation.
- Implemented visual merchandising strategies to enhance product presentation and customer engagement.
- Monitored inventory levels, facilitating timely restocking to maintain optimal product availability.
- Coordinated promotional events, driving customer traffic and increasing sales opportunities.
Team Member
Taco Bell
10.2022 - 03.2023
- Interact with customers and team members effectively
- Assist with food preparation in kitchen
- Follow recipes and portion guidelines accurately
- Maintain a clean work environment
- Answering questions about menu items and promotions
- Operate drive-thru window and take inventory.
Team Lead
Walmart
06.2020 - 10.2022
- Supervised associates and delegated work amongst employees accordingly, as well as maintain cleanliness during Covid-19.
- Responsible for money management, actively (managed) paperwork as needed to ensure receipts were consistent and accurate, as well as ensure records were filed correctly (kept/ destroy) as needed.
- Ensure customer satisfaction by greeting and answering their questions
- Tour your department to ensure it meets our customers' expectations
- Ability to communicate, take direction at all levels.
Sanitation Team
SunRype
07.2019 - 06.2020
- Actively worked to ensure entire company was sanitized through extensive preventive method, while ensuring the safety amongst others.
Receptionist
Amys Wapato Florist
08.2018 - 07.2019
- Arrange live, dried, and silk flowers and greenery to make decorative displays.
- Help customers select flowers, containers and ribbons and other accessories.
- Creating documents via. Word.
Education
High School -
Wapato High School
Wapato, WA01.2019
Skills
- Accountability
- Organization
- High attention to detail
- Empathic
- Adaptability
- Reliable
- Customer service
- Problem-solving
- Strong work ethic
- Data entry
- Verbal and written communication
- Consistency
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Scheduling Coordinator
Walla Walla Orthodontics
12.2025 - 04.2026
Sales Associate
Five Below
08.2025 - 12.2025
Key Holder
Bath & Body Works
01.2024 - 03.2025
Team Member
Taco Bell
10.2022 - 03.2023
Team Lead
Walmart
06.2020 - 10.2022
Sanitation Team
SunRype
07.2019 - 06.2020
Receptionist
Amys Wapato Florist
08.2018 - 07.2019
High School -
Wapato High School